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Front Office Manager
| Verified Pay | $50,000 - $55,000 per year |
|---|---|
| Hours | Full-time, Part-time |
| Location | Braintree, Massachusetts |
About this job
Job Description
Are you a hospitality professional looking to lead a team in a dynamic hotel environment? Join us at Hampton Inn Boston - Braintree in Braintree, MA, US as a Front Office Manager. Enjoy a competitive yearly salary of $50,000 - $55,000. As part of our team, you will play a key role in ensuring top-notch guest experiences, managing day-to-day operations, and leading a dedicated front office staff. Your passion for hospitality, exceptional organizational skills, and commitment to excellence will shine in this role. Come be a part of our welcoming atmosphere where your leadership skills will make a difference every day. Apply now and lead with us!
Compensation:$50,000 - $55,000 yearly
Responsibilities:- Oversee daily operations of the front office including check-ins, check-outs, and guest inquiries.
- Implement and maintain high standards of guest service to ensure customer satisfaction.
- Train and supervise front desk staff to provide excellent customer service and handle any guest issues effectively.
- Manage room inventory, reservations, and billing processes to optimize revenue and occupancy rates.
- Collaborate with other departments to coordinate and improve overall guest experience and satisfaction.
- 2+ years of experience in hotel front office operations
- Strong organizational and time-management skills
- Excellent communication and interpersonal abilities
- Proficiency in hotel management software systems
- US Work Authorization,
Encore Hospitality is devoted to bringing the highest quality, marketability, and functionality to the hotel and restaurant industries. Our utmost importance is to provide an unforgettable positive experience for the customer. Our ability to locate potential properties, create brands, and seamlessly transition them into lucrative successful revenue streams sets us apart from other hospitality companies. Encore Hospitality’s foundation is grounded on our energetic, innovative, and hard-working employees at all levels of our company. Our goal is to unite people and create outstanding experiences for our guests.
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