Front Desk Receptionist

JOB SUMMARY:

Mid-Ohio Food Collective (MOFC) is looking for a Front Desk Receptionist to serve as a first point of contact for visitors as well as an essential information hub for our organization.

RESPONSIBILITIES:

• Greets and directs walk-in and telephone visitors to appropriate MOFC areas or meeting rooms and provides non-MOFC organizations with assistance while on premises
• Sorts and delivers MOFC mail; accepts carrier deliveries and coordinates couriers
• Processes financial transactions for sales, agency payments, and donations by providing receipts, cash payments, credit card payments, and/or check payments
• Assists with office supply inventory and requests and places orders as needed
• Assists with Volunteer Services recognition and appreciation efforts
• Supports volunteer check-in as needed
• Announces MOFC news, events, and tours
• Conducts MOFC tours
• Maintains and distributes the employee phone directory
• Participates in special projects as necessary

QUALIFICATIONS:

Education and Certifications: High-School Diploma or GED required.

Experience: One year of receptionist experience to include use of a multi-line phone system. Experience in interacting with the public. Non-Profit Experience preferred. Must be proficient with Microsoft office products.

Skills/Competencies: Effective communication skills (verbal and written); must be organized and able to provide exceptional customer service. Comfortable learning and using new computer platforms.

JOB CONDITIONS:

Normal office environment.

This job description is not to be construed as an exhaustive statement of accountabilities, duties, responsibilities, or requirements. Any individual may be required to perform any other job-related activities or functions requested by his/her manager, subject to reasonable accommodation. Mid-Ohio Food Collective reserves the right to modify this job description to reflect changes in essential job duties made necessary by changing organizational needs.

Mid-Ohio Food Collective is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.