Client Greeter/Office Assistant

Client Greeter - Office Assistant

COMPENSATION: Starting at $18hr - $20hr

Mercedes-Benz of Westminster provides not only an exceptional experience to its external customer but is equally committed to providing an exceptional experience to its internal customers – its team members. Our ownership has crafted a core management team who share in the belief that the success of Mercedes-Benz of Westminster is created within each of its people. Mercedes-Benz of Westminster actively seeks to develop talent in order to promote within.

ESSENTIAL DUTIES:

• Answer inbound service calls and assist clients with their needs, whether setting an appointment or answering their questions.
• Ensure a high level of client satisfaction is being provided as the service contact
• Respond to emails
• Responsible for light filing, data entry and office support
• Communicate clearly and effectively to both internal and external customers

QUALIFICATIONS, EXPERIENCE, EDUCATION, CERTIFICATES, LICENSES, ETC.

• MUST be customer oriented
• EXCELLENT phone skills
• Ability to anticipate customer’s needs and ask probing questions
• Detail oriented and excels in a fast-paced, results driven team environment
• Professional appearance and work ethic
• Familiar with auto industry and Mercedes-Benz product a plus, not required
• Valid driver’s license

WEEKLY ROTATING SCHEDULE

• Monday: 7:15am - 3:45pm or 10:30am-7:00pm
• Tuesday: 7:15am - 3:45pm or 10:30am-7:00pm
• Wednesday: 7:15am - 7:00pm or (OFF)
• Thursday: 7:15am-3:45pm or 10:30am-7:00pm
• Friday: 7:15am-3:30pm or 10:45am-7:00pm
• Saturday: 7:45am - 6pm or (OFF)

BENEFITS:

• Paid holidays
• Paid time off
• 401(k) with 50% company match of first 4% of contribution
• Insurance – Medical, Dental, Vision
• Team Member auto purchase discount
• Team Member Parts & Service discount
• Exceptional commitment to Team Member engagement
• Strong Advancement and Career Development Opportunities
• Culture of Coaching and Mentoring
• Many long-tenured employees employed since day one – 18 years
• Monthly Team Appreciation Catered Lunch and Team Recognition