The job below is no longer available.
You might also like
in Dublin, OH
$25.00 to $28.00Verified per hour B&K Business Group • 1h agoExcellent pay Just posted Urgently hiring 12.3 mi Use left and right arrow keys to navigate- $16.00
Verified per hour Advantage Solutions • 3h agoUrgently hiring 7.2 mi Use left and right arrow keys to navigate 
Starts at $26.34Verified per hour XPO • 6h agoUrgently hiring 11.4 mi Use left and right arrow keys to navigate- $14.00
Verified per hour Advantage Solutions • 3h agoUrgently hiring 15.8 mi Use left and right arrow keys to navigate 
$22est. per hour Crown Cork & Seal USA, Inc. • 3d agoUrgently hiring 12.4 mi Use left and right arrow keys to navigate
Customer Service Rep II *SECOND SHIFT*
•3 days ago
| Estimated Pay | $19 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Dublin, Ohio |
Compare Pay
Estimated Pay We estimate that this job pays $19 per hour based on our data.
$14.15
$19.00
$26.92
About this job
Job Description
Job Description
Description
What you'll do:
What you'll have:
What we'll offer:
*This position is an evening position only*
As a Customer Service Representative for our Intermodal division, you will ensure that we deliver on our promise of outstanding service. You’ll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience. To succeed in this role, you’ll need to be extraordinary at multitasking and delivering solutions that move multiple projects forward toward completion. As a part of the STG team, you’ll have a starring role in helping us continue to provide daily freight solutions for our global customers.
As a Customer Service Representative for our Intermodal division, you will ensure that we deliver on our promise of outstanding service. You’ll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience. To succeed in this role, you’ll need to be extraordinary at multitasking and delivering solutions that move multiple projects forward toward completion. As a part of the STG team, you’ll have a starring role in helping us continue to provide daily freight solutions for our global customers.
What you'll do:
- Assist customers and business partners via telephone and email
- Diagnose, assess, and resolve problems or issues
- Monitor progress of delivery routes
- Schedule pickup and deliveries, track and trace loads to identify delayed shipments
- Process changes or cancellations to delivery orders
What you'll have:
- Minimum of 1-2 years of logistics experience, resolving problems and issues
- Basic Microsoft Office skills (Word, Excel, & Outlook)
- High school diploma or equivalent
- Experience with Microsoft Office and other business-related applications
- Strong customer service skills with the drive to resolve issues
- Excellent organizational skills
- The ability to thrive under pressure while delivering solutions that exceed customer expectations
What we'll offer:
Bonus Eligible:
A list of STG benefits can be found here: https://dbg.nfp.com/stg-benefits-summary/
Your Privacy Choices