Front of House Manager

Black Prong Bar and Grill is an upscale fine dining restaurant specializing in premium steaks and fresh seafood. Black Prong Bar & Grill is a high end Steak & seafood restaurant that offers an elegant and inviting atmosphere, where guests can enjoy exceptional cuisine & service.

We are seeking a passionate and experienced Front of House Manager to lead our team of hospitality professionals at Black Prong Bar and Grill. The ideal candidate will have a strong background in fine dining service, a commitment to excellence, and the ability to create memorable experiences for our guests. Bar or mixology experience is considered a plus.

Key Responsibilities:

• Lead the front of house team in delivering exceptional service and creating a welcoming atmosphere for our guests.

• Oversee all aspects of the dining room and bar operation, including guest reception, reservation management, and service execution.

• Collaborate with the culinary team to ensure seamless coordination between the kitchen and dining room, maintaining high standards of food quality and presentation.

• Develop and implement policies and procedures to enhance the guest experience and maximize operational efficiency.

• Monitor guest satisfaction and feedback, addressing any concerns or issues in a proactive and professional manner.

• Manage inventory, ordering, and stock control for front of house supplies, including bar ingredients and equipment.

• Conduct regular training sessions to enhance staff skills and knowledge in hospitality, service standards, and mixology techniques.

• Uphold health and safety standards in accordance with local regulations and company policies.

Benefits:

• Competitive salary commensurate with experience

• Health insurance and other benefits package

• Opportunities for career growth and advancement

• A supportive and collaborative work environment

• Previous experience in a leadership role in a fine dining or upscale restaurant environment, with a focus on bar or mixology experience preferred.

• Strong leadership and communication skills, with the ability to inspire and motivate a team.

• Excellent interpersonal skills and a passion for providing exceptional customer service.

• Knowledge of food and beverage offerings, including wine pairings and cocktail development.

• Ability to multitask and work effectively in a fast-paced environment.

• Proficiency in reservation systems and basic computer skills.

• Certification in food safety and sanitation is a plus.