Front Desk Receptionist

• Category: BLM - Front Desk Receptionist
• Location: Phoenix, AZ, United States of America
• Citizenship Required: United States Citizenship
• Clearance Type: Background (NACI)
• Telecommute: NO
• Shift: 1st Shift (United States of America)
• Travel Required: NO
• Positions Available: 1

At CMA, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come.  We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity, nonconventional aptitude,  and bringing your whole self to work.

As a leading cybersecurity SDVOSB 8(a) company, we provide innovative systems, products and solutions to our customers worldwide. We are comprised of veteran professionals that bring different perspectives and ideas, understanding that the more experiences we bring to our work the more innovative we can be. As we continue to build our workforce, we look for people that exemplify our core values, leadership characteristics, and approach to innovation.

The Bureau of Land Management (BLM), National Training Center (NTC) has a requirement for a Front Desk Representative to undertake receptionist and clerical duties at the desk of our main entrance. This employee will have a friendly and professional personality while also being perceptive and disciplined. They should be able to deal with complaints and give accurate information. A customer. -service oriented approach is essential.

Experience

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome visitors and guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort, and forward emails
• Maintain and monitor inventory and usage of official forms. Review forms to determine if they are up to date and still authorized. Ensure adequate supplies are available and dispose of obsolete or outdated forms. As needed, request requisitions for replenishment of stock.
• Assist in the day-to-day operations and maintenance of a building or facility. Identify maintenance needs. 
• Assist property management officials and/or property specialists to ensure accuracy of ownership and custody of all personal property
• Additional administrative duties as assign, within the Training Center

Skills

• Proven experience as front desk representative, agent, or relevant position
• Familiarity with office machines (e.g., fax, printer etc.) 
• Knowledge of office management and basic bookkeeping 
• Excellent knowledge of MS Office (especially Excel and Word) 
• Strong communication and people skills 6. Good organizational and multi-tasking abilities 
• Problem-solving skills 
• Customer service experience

Education

• High School Diploma or Equivalent 

Salary Range: DOE

CMA, LLC. is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class