Homecare Office Assistant

Benefits:

• 401(k) matching
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

PRINCIPAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS:
The duties and responsibilities described below do not represent a comprehensive list for this position. Additional tasks may be assigned periodically as necessitated by business demands.
Answer and screen telephone calls using established and appropriate greetings to greet clients and the public
Handle incoming calls & inquiries, take detailed messages & route calls to appropriate person
Call and vet caregiver applicants on the VA caregivers leads system on a daily basis
Supports companys HR function
Maintain confidentiality of all information pertaining to employees, clients and clients family members.
Call and maintain positive relationship with clients and referral sources.
Request and schedule meetings and appointments with professional referral sources
Demonstrate dependability and maintain regular and predictable attendance.
Deliver fliers and brochures to referral sources as needed
Perform other functions as deemed appropriate by the management team.

REQUIRED JOB KNOWLEDGE AND SKILLS:
High school diploma and two years of experience in an office setting, preferably in healthcare or homecare.
Excellent written and verbal communication skills
Excellent organizational and time management skills
Interpersonal skills using tact, patience and courtesy
Strong communication skills, both oral and written
Proficiency with Microsoft Office (Word, Excel and Outlook) applications, Internet skills, scheduling systems such as Clearcare, Wellsky & other healthcare industry related-software
Ability to listen and communicate clearly, fluently and diplomatically
Ability to remain flexible, resilient, calm and maintain a sense of humor in all situations.
Present a well-groomed image that reflects the professionalism of the business.
Ability to plan, organize, prioritize, delegate and accurately complete work activities within allotted deadlines while managing interruptions.
Familiarity with QuickBooks, payroll and billing are preferred but not required for this position
Work independently and proactively with minimal direction and/or supervision.
Ability to lawfully work in the U.S.

Experience working for a Home Care agency preferred but not required

PHYSICAL/ENVIRONMENTAL DEMANDS:
Combination of sitting, standing, bending, reaching, stretching, stooping, walking, climbing stairs and moving intermittently during working hours.
Reliable transportation
Must be able to properly operate office equipment.
Responds to general inquiries, requests for information, follows up, as appropriate and refers complex non-routine inquires to supervisor or appropriate party.
Must be able to maintain verbal and written communication with co-workers, leadership team, supervisors, clients, family members, vendors and all business associates within or outside the Agency.

HHAs and CNAs are strongly encouraged to apply for this position.

Benefits
Competitive wages
401(k) matching
Paid time off
Vacation
Holiday Pay
Advancement Opportunities