RV Service Technician

Essential Job Functions:

• Diagnose repairs needed to correct identified complaints.
• Perform repairs and maintenance in accordance with best industry practices.
• Document workflow including diagnoses, cause, and correction in sufficient detail to satisfy warranty and NIRVC guests.
• Perform pre-delivery inspections and walk-through demonstration.
• Test and verify repairs made to recreational vehicles.

Recreational Vehicle maintenance includes, but is not limited to, the following systems:
Electrical Systems
Water Heating Systems
Propane Systems
Interior Carpentry/Countertops
Slide Out Systems
Generators
Roof mounted A/C Systems
Satellite Systems
Appliances

Essential Job Skills:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to handle multiple tasks.
• Ability to communicate in a professional and tactful manner.
• Ability to prioritize work assignments.
• Ability to provide accurate and helpful information to customer.
• Ability to analyze and write reports.
• Ability to handle problems and facilitate successful outcomes.
• Willingness to accept additional tasks, duties and/or direction from management.
• Basic math skills.
• Comprehensive knowledge of product installation activities.
• Working knowledge of the activities, methods, procedures and policies of a Service Department environment.
• General knowledge of products, installation schedules.
• Forklift experience/certification preferred or ability to be certified.
• Valid Driver's License Required.
• May lift up to 25 to 50 pounds.
• Prolonged periods of standing, stooping, crawling, and bending.
• Exposure to heights and hazards related to working with electrical and welding equipment.
• Good manual dexterity and balance while working off the ground.
• The ability to periodically lift in excess of 50 pounds.
• Mechanical, electrical and electronics aptitude; troubleshooting and problem-solving capabilities.
• Good communication, organizational, and learning skills.
• The desire to upgrade and learn new skills as technology advances.
• The ability to work independently and as a team member.
• Pride in workmanship and the desire to attain a superior level of expertise.
• Tolerate environmental conditions including heat, cold, humidity, noise, dust, and wetness.

Preferred Skills as an Experienced Service Technician:

• Experience with AC/DC Electrical.
• Basic Plumbing knowledge.
• Some HVAC Mechanical knowledge.
• Great Troubleshooting Skills.
• RVIA Certification (Not Required).
• Building trades: trade skills in wood working, electrical, building, painting, drywall, plumbing, flooring: helpful.
• Trade skills from auto, trucking, or similar industry: helpful.
• Ability to work with your hands.
• Friendly and cooperative personality.
• Dependability and trustworthiness.