Sales Development Representative

We are looking for several dynamic and driven Sales Development Reps to join our team! We're a fairly small company in terms of headcount, so it's a pretty cool time to join the team. Especially for someone who wants to make an immediate impact and help steer long term growth. We also have an energetic and collaborative environment where everyone's opinion really DOES matter (We love to share that part!).

Company Overview

Atlanta-based Incident IQ is a SaaS management platform built exclusively for K-12 schools that is transforming K-12 workflows including IT asset management, help ticketing, facilities maintenance solutions, and more. Our mission is to revolutionize how school districts manage operational support activities to better serve students and drive instructional efficiencies. Millions of students and teachers in districts across the U.S. rely on the Incident IQ platform to manage and deliver mission-critical services.

Position Overview

Reporting directly to the Sales Development Director, the Sales Development Representative (SDR) will be responsible for generating interest and qualified leads with target school districts within assigned territories.

The SDR will work actively with our field sales team to identify target school districts and implement outreach cadences to generate and qualify leads for our products. The SDR will also work extensively within our marketing automation tools to identify, develop, and qualify leads for our field sales team. This role also manages and maintains our lead process protocols to ensure all qualified sales leads are properly distributed and tracked in our sales support systems.

Our Sales Development Team thrives on culture and collaboration, so working together 2 -3 days a week in one of our two Atlanta offices - Halcyon, Alpharetta and Glencastle, Grant Park - is required.

Key Skills / Experience / Personality Traits

• Four (4) year college degree, or equivalent
• Two (2) years business experience a plus
• Prior experience as a Sales Development Representative is a plus
• Achiever - High energy, high activity personality and personal drive
• Coachable - Seeks out, accepts, and implements feedback to improve performance
• Curious - Desire to learn and grow quickly
• Organized - Effectively manage time and resources for high-output performance and productivity
• Assertive - A strong and confident personality, while not being aggressive
• Collaborative - Help build, grow, and improve this team together
• Excellent communication skills – A compelling and persuasive communication style
• Sales tech experience - Primarily Salesforce, SalesLoft, and 6sense to maximize performance and efficiency
• Adaptability - Easily adjusts to change in a fast-paced environment
• Interested in developing a potential field sales career

Responsibilities

• Generate new business pipeline primarily through outbound prospecting
• Occasionally answer inbound sales phone calls and monitor website chat platform
• Identify and verify lists of target school districts and key contacts within
• Work strategically with your field sales partner on a Go-to-Market strategy
• Design effective outbound prospecting sequences to effectively contact target school districts
• Work with Sales Development Manager to monitor daily, weekly, and monthly performance and adjust as necessary to meet and exceed objectives
• Ensure all qualified leads are properly processed and distributed to appropriate field sales resource
• Utilize marketing automation tools to identify potential lead activity and effectively engage for potential qualification by our field sales team

What makes Incident IQ different:

• We facilitate whole-person growth where employees develop personally as well as professionally
• We offer an energetic and collaborative environment; everyone's opinion matters!
• We produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE!
• We provide excellent work/life balance

Incident IQ offers a competitive salary based on experience with a benefits package for full time employees that includes medical, dental, vision, life insurance, 401k, and paid time off (PTO).

Incident IQ is an Equal Opportunity Employer