Bilingual Processing Assistant

Hours: 8:00 - 5:00 Monday - Friday, 40 hours per week

The Processing Assistant is responsible for preparing, maintaining and receiving records, data entry, filing and scheduling appointments.

Primary Responsibilities:

• Interview patients to obtain medical, financial, and personal data
• Maintain all records and file pertaining to unit or program activities
• Provide high level of customer service
• Verify insurance for clinical services
• Collect payments from patients; follow financial policies and procedures
• Enter data specific to clinical services
• Ensure confidentiality of data

Education/Experience:

• Any combination of education and clerical experience equivalent to graduation from high school
• Fluent in both written and oral English and Spanish language (assessment must be passed pre-hire)
• Medical office or other equivalent office experience preferred

Skills/Abilities/Knowledge:

• Ability to follow and apply policies and procedures
• Must be able to type accurately at a reasonable rate of speed
• Possess ability to establish and maintain effective working relationships with clients, associates and the general public
• Must have skill in the operation of standard office and data entry equipment
• Thorough knowledge of standard office practices, procedures, equipment and office assistance techniques
• Considerable knowledge of business English, spelling and arithmetic

Benefits: The benefits package includes excellent employer paid health insurance with low out of pocket cost, retirement pension (NC Local Government Retirement System), 401(k) with match, dental, vision, life, disability, paid vacation, paid sick, 13 paid holidays per year, tuition reimbursement, paid parental leave, paid volunteer hours, employee fitness room, employee assistance program, longevity pay, wellness allowance and more.

Prior local and state government years of service count toward calculating vacation accrual rate!

CHA does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.