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At Your Service Agent
•4 days ago
| Verified Pay | $15.00 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Augusta, Georgia |
Compare Pay
Verified Pay This job pays below average compared to similar jobs in your area.
$15.00
$24.14
$38.7
About this job
Job Description
Job Description
Benefits:
Please do not contact the Hotel about application status.
Hiring Managers will only contact those who meet the job requirements.
JOB DESCRIPTION
| Position Title: | At Your Service Agent |
| Department: | AYS
| Reports to: | Front Office Manager, AYS Supervisor
| Status: | Hourly Non-Exempt
This is a PM position with availability from 3:00 pm - 11:30 pm
Compensation
$15.00 hourly
Summary of Position
Create relationships with guests that lead to Marriott and property loyalty. To serve as the main point of contact for all guest requests and needs. Responsible for answering calls, record guests request and pursue the issue to a resolution. Exhibiting courteous hospitality at all times and fully owns each guest issue. When in communication with the guest, be proactive in every area, including offering additional services. Most importantly, coordinate the response to the guest issue and then follow-up with the guest to ensure satisfaction with the result.
Essential Functions
Other Requirements
- Employee discounts
- Free uniforms
- Opportunity for advancement
Please do not contact the Hotel about application status.
Hiring Managers will only contact those who meet the job requirements.
JOB DESCRIPTION
| Position Title: | At Your Service Agent |
| Department: | AYS
| Reports to: | Front Office Manager, AYS Supervisor
| Status: | Hourly Non-Exempt
This is a PM position with availability from 3:00 pm - 11:30 pm
Compensation
$15.00 hourly
Summary of Position
Create relationships with guests that lead to Marriott and property loyalty. To serve as the main point of contact for all guest requests and needs. Responsible for answering calls, record guests request and pursue the issue to a resolution. Exhibiting courteous hospitality at all times and fully owns each guest issue. When in communication with the guest, be proactive in every area, including offering additional services. Most importantly, coordinate the response to the guest issue and then follow-up with the guest to ensure satisfaction with the result.
Essential Functions
- Ability to verbally communicate effectively with guests and co-workers.
- Prolonged periods of standing and/or walking.
- Ability to visually check work, work area, and hotel space.
- Minimum lifting of 30 pounds.
Other Requirements
- Knowledge of English and local language
- Ability to deal with the public in a professional and courteous manner
- Ability to communicate with all managers, supervisors and fellow associates
- Ability to handle conflict situations in a professional manner
- Be well groomed and conform to the hotels dress code
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