Food and Beverage Manager

Spy Ninjas: HQ is looking for a Food and Beverage Manager to join our Team of managers that just opened our brand new theme park in Las Vegas, NV!! Apply now to be a part of this Exciting Adventure at Spy Ninjas: HQ.

Food and Beverage Manager: $55,000/Salary plus benefits

Food and Beverage Manager will be working night closing shift: Please see hours of operation on our website.

Who we are and why there is an opportunity:

Spy Ninjas: HQ brings the wondrous experience of social media to life by immersing guests in an active gamified world of rides, puzzles, missions, and non-stop adventure for all ages, empowering players to BE THE GAME. Spy Ninjas: HQ is a brand new family entertainment center. Spy Ninjas: HQ is a brand new first of its kind family entertainment center in Las Vegas based on “Spy Ninjas” - the hit family-friendly YouTube series, which has over 44 million subscribers and 15 billion views across multiple branded channels. The park features the best in virtual reality, multi-level escape rooms, climbing walls, a trampoline park including dodge ball, over 100 arcade games, ax throwing lanes, and much more!

The Food and Beverage Manager is responsible for day-to-day operational management of the night shift at Spy Ninjas HQ including reconciliation of all cash drawers This includes daily supervision of staff in all departments on the night shift In addition, the food and beverage manager is responsible for direct management of front of house operations in the cafe and bar including schedules, time sheets, recruiting, and all related front of house management.

• Supervises daily operations of all staff assigned to the night shift.
• Reconciles cash drawers in all departments for closing shift
• Directly manages all food and beverage front-of-house staff, including hiring/terminations, training, oversight of labor costs, and creation of schedules.
• Manages departmental budgets and goals for the front-of-house food and beverage department.
• Manage risk management (Spy Ninjas HQ Safety Rules communication) by working directly with all members of the management team.
• Manage and oversee all assigned area inspections to ensure the cleanliness and safety of the park.
• Identifies potential problems or points of friction and helps to find solutions to maximize efficiency in the park.
• Handles guest concerns and inquiries promptly and professionally, ensuring the highest level of guest satisfaction in all departments.
• Maintain a favorable working relationship with all team members to foster and promote a cooperative and harmonious work environment that will be conducive to maximizing morale, productivity, efficiency, and effectiveness.
• Attend regularly scheduled meetings and training sessions.
• Collaborate with management from departments to review processes and work on solutions to improve efficiency, time management, and productivity to identify gaps and inconsistencies.

• Experience preferred in hospitality, amusement, retail, or customer service.
• Must have food and beverage experience.
• Proven ability to work well under pressure, meet deadlines, and manage multiple projects.
• Proactive thinker and self-starter able to provide realistic solutions to challenging situations.
• Strong guest service experience with conflict resolution.
• Strong interpersonal, organizational, and time management skills.
• Ability to prioritize workload and multitask in a fast-paced environment.
• Demonstrate sound judgment and independent thinking, as well as an ability to troubleshoot.
• Detail oriented and organized with the ability to work seamlessly within a broader team to achieve desired results.
• Ability to coach, teach, and train team members.
• Availability to work closing night shift.
• Complete and pass a background check.
• Must have excellent self-management and the ability to lead by example.
• Demonstrated ability to work collaboratively within a team structure, proficient in team building and actively and energetically commit to be part of the solution.
• Ability to speak with others to exchange information.
• Frequently required to sit, stand, walk, and walk up and down stairs.
• Ability to lift a minimum of 40 pounds.
• Help maintain a clean environment.
• Ability to record and exchange information from incident reports verbally and in writing.
• Works in an open environment setting with above average noise levels.
• Potential exposure to contagious diseases and blood-borne pathogens, but potential for harm is limited when employee exercises established safety and infection control procedures and protocols.
• Works in an open environment setting with above average noise levels.
• Potential exposure to contagious diseases and blood-borne pathogens, but potential for harm is limited when employee exercises established safety and infection control procedures and protocols.
• Works in an open environment setting with above average noise levels.
• Potential exposure to contagious diseases and blood-borne pathogens, but potential for harm is limited when employee exercises established safety and infection control procedures and protocols.

Physical Demands:

While performing the duties and responsibilities of the job, these physical demand characteristics are representative of what the employee will be required to do to perform the essential job functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Ability to speak with others to exchange information.

Frequently required to sit, stand, walk, and walk up and down stairs.

Ability to lift a minimum of 40 pounds.

Help maintain a clean environment.

Ability to record and exchange information from incident reports verbally and in writing.

Work Environment:

While performing the duties and responsibilities of the job, these work environment characteristics are representative of the environment the employee will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential function of the job.

Works in an open environment setting with above average noise levels.

Potential exposure to contagious diseases and blood-borne pathogens, but potential for harm is limited when employee exercises established safety and infection control procedures and protocols.

Conclusion:

This position description is intended to convey information essential to understanding the scope of the position and the general nature and level of work performed by employees with this position.

The above stated qualifications, duties and responsibilities are not inclusive and may be subject to revision at any time.