Front Desk Receptionist

A hotel front desk receptionist plays a crucial role in ensuring guest satisfaction and smooth hotel operations. Here's a typical job description for this role:

**Job Title: Hotel Front Desk Receptionist**

**Job Summary:**
As the first point of contact for guests, the hotel front desk receptionist is responsible for providing exceptional customer service, handling guest inquiries, reservations, and check-ins/check-outs efficiently. The receptionist also assists in administrative tasks and ensures a welcoming atmosphere for guests.

**Responsibilities:**

1. **Greeting Guests:** Warmly welcome guests as they arrive at the hotel, addressing them by name if possible, and providing information about hotel amenities, services, and local attractions.

2. **Check-in/Check-out:** Efficiently handle guest check-ins and check-outs, ensuring accurate processing of reservations, payments, and issuing room keys.

3. **Reservations:** Manage hotel room reservations via phone, email, or in-person inquiries. Confirm reservations, provide room availability
- Paid time off
- Employee discounts on hotel services