East Lansing - Aveda Institute Front Desk

Company Description

About our Company

Douglas J owns and operates high-end Salon/Spas and Cosmetology Institutes throughout southern Michigan, Illinois and Tennessee. When Douglas J Weaver started cutting hair in the mid-1960s, his vision for a salon was based on three simple principles: providing unbeatable service to guests, creating career opportunities for aspiring professionals in the salon industry, and giving back to the communities that supported his vision. More than 45 years later, Douglas J Institutes and Salons continue to exceed expectations by offering the highest levels of technical and professional expertise that has been the foundation of the company since its creation.

Job Description

Retail Associate – Haircare, skincare, and Aveda products!

Do you love beauty, fashion, and the salon industry? Are you passionate about providing great customer service and making retail recommendations? If so, we have the job for you!

At Douglas J Aveda Institutes & Salons we are seeking a Guest Services Associate to help us ensure our guests have the best experience possible.

Our trendy, downtown locations:

Michigan: Ann Arbor, East Lansing, Grand Rapids, Rochester Hills, and Royal Oak
Illinois: Chicago, near the Lincoln Park area
Tennessee: Knoxville

About the position: 

We’re seeking a Guest Services Associate who enjoys making our guests’ day exceptional. You will help cultivate our guests’ experience by:

• Providing a smooth check in and check out from their service(s)
• Managing guest flow throughout the day
• Assisting with retail recommendations and purchases
• Performing Aveda Rituals of Renewal, such as the hand and arm massage
• Reserving all guest appointments by providing knowledge of services offered, booking times, and prices
• Confirm all guest appointments to remind them of their appointment

Qualifications

What we’re looking for:

• This is a permanent ongoing role, including the summer months. Open to full-time or part-time. 
• Ability and willingness to work a flexible schedule, including a combination of days, evenings and weekends
• A serving heart and a charismatic, approachable personality
• Starts at $14.00/hr, with opportunities for bonuses
• High level of comfort using computers and a cash register, with the ability to learn new systems efficiently and effectively
• An extremely organized and detail-oriented person
• A team player who thrives working in a fast-paced environment

Additional Information

Why should you apply?

• Fun, fast-paced work environment
• Aveda product and service discounts
• Affordable insurance benefits and a 401(k) with a company match
• Exciting career paths with opportunities for advancement