Customer Service Associate

Job Overview

The Customer Service Associate helps perform the day-to-day convenience store operations. The Customer Service Associate is a vital member of our organization, playing an essential role in ensuring a positive experience for customers and a great work environment for team members. The self-motivated, service-orientated individual will be accountable for demonstrating Northdale’s culture of exceptional customer service and team orientated mindset.

Responsibilities and Duties

• Maintain a high level of customer service.
• Register sales on cash register.
• Collects payments by accepting cash, check, charge, or credit card payments from customers and makes change for cash customers if necessary.
• Maintain a positive work environment for all team members.
• Balance cash drawer at end of shift.
• Generate accurate till reports for each register.
• Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
• Perform procedures to ensure the store is clean and stocked.

Qualifications

• Some high school education preferred.
• Specific skills:
  • Effective communication skills.
  • Comfortable working in a fast-paced environment, multi-task, and problem-solve.
  • Strong work ethic.
  • Positive Attitude