Retail Sales Associate - Customer Service

• - Are you a happy & positive person?
• - Are you a great team player?
• - Do you work and play well with others?

The Fort is looking for enthusiastic, ambitious individuals who possess a flair for fashion and strong communication skills to become sales associate. Whether you seek a full or part-time position, The Fort is a great place to develop the skills that will allow you to succeed both personally and professionally. As a sales associate, you'll become a valuable contributor to the team by driving sales, building relationships, and helping us fulfill our mission of creating the most enjoyable shopping experience possible for our guests.

We are currently looking for General Retail Sales Associates for our Nebraska City, Lincoln, Columbus, and St. Joseph locations. These are Full or Part Time positions, requiring 50% of weekends and a minimum of 15 hours a week.

The Fort Western provides you with the opportunity to:

Be challenged. At The Fort, every day is different. You must enjoy working in a fast-paced environment, be able to think on your feet, and be willing to learn from others.

Be the brand. At The Fort, we want our sales partners to "Ride for the Brand", we strongly promote wearing what we sell, and special generous merchandise discounts are given to help all partners proudly ride for the brand.

Be involved. Building long-lasting relationships with our guests and providing exceptional service is our first priority. You must have the ability to interact with all types of guests, listen to their unique needs, and suggest the right mix of merchandise to help them express their individual style.

Be intuitive. From the art of sales to the fundamentals of fashion, there's a lot to discover at The Fort. You must be a fast learner who can take your newfound knowledge and put it into action - right there on the sales floor.

Be rewarded. The Fort offers competitive wages, a flexible schedule, and a generous employee discount, as well as an excellent benefits package for our full-time posse.

Overview:
As a Sales Associate, you will be the most critical link in ensuring that our customers have a rewarding experience that will keep them coming back time after time. You will become a part of a dynamic selling environment where your fashion sense and selling strength will make you an important part of our team. Your responsibilities will include but are not limited to demonstrating OUTSTANDING customer service skills, meeting hourly selling and loyalty program standards, providing product knowledge to our customers and working as part of a team to meet individual, department and store objectives. This position is a Commission Sales position.

Benefits:

• Competitive Wage
• Family owned & operated culture
• Commission Pay & (spiff) Bounty Pay
• 15% Off Everything
• 40% Off Employee discount on work attire
• Flexible Scheduling
• Paid time-off and benefits upon eligibility

Key Accountabilities:

• Customer service priority and selling priority
• Teamwork oriented with the ability to work in a learning environment
• Drive to meet and exceed performance expectations
• Strong sense of pride and responsibility for the maintenance of department areas
• Build trusting relationships with customers
• Learn & retain product knowledgeable
• Flexibility & dependability with schedules, including nights and weekends
• Like the western/equine lifestyle
• Dress in The Fort apparel and maintain outward appearance
• Must work 50% of weekends and 75% of holidays. (no exceptions)
• Lift up to 50 pounds

Skills Summary:

• Enjoy meeting and interacting with customers; Demonstrate an enthusiastic and positive attitude
• Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures
• Demonstrate knowledge of store products and services, using this knowledge to build sales
• Ability to meet or exceed sales, customer service and loyalty program standards
• Adhere to Loss Prevention control and compliance procedures
• Ability to communicate effectively with customers, co-workers and management
• Ability to handle physical requirements to accomplish daily responsibilities
• Basic computer / tablet skills

Work in several departments.

• Men's Department
• Youth Department
• Work Department
• Saddles & Tack / Equine
• Footwear / Boot Department
• Ladies / Juniors Department
• Cashiers / Customer Service

Drug-Free EOE Employer