IT Infrastructure Engineer

Do you have what it takes to go to 11?

GroupEleven is a rapidly growing Information Technology consulting company that solves problems for small- to medium-sized businesses in and around Central Ohio. We build long-term relationships with our clients, our partners, and each other. We earn client trust and loyalty through communication and transparency in all that we do. Clients recommend us for our simple, direct problem-solving and realistic recommendations of solutions that are tailored to fit their precise needs.

IT Infrastructure Engineer

A GroupEleven IT Infrastructure Engineer provides consulting and solution implementations for our key clients. This position leads multiple, simultaneous client projects as well as maintains and supports current client environments.  An excellent consultant must have elevated technical knowledge and be able to communicate effectively.

Responsibilities

• Troubleshoot and resolve network infrastructure-related issues.
• Implement, configure, manage, and maintain Windows servers, switch stacks, and firewalls.
• Identify and resolve complex networking issues related to connectivity, routing, and switching promptly.
• Implement, configure, manage, and maintain Office 365 tenants.
• Collaborate with other team members.
• Participate in periodic on-call rotation.
• In addition to technical implementations and issue resolution, must directly support end users. …no task is too small.
• Act as a point of escalation for critical incidents, providing technical expertise to resolve problems efficiently.
• Maintain accurate and up-to-date network documentation, including network diagrams, configurations, and procedures, to facilitate troubleshooting and future expansion.
• Build positive relationships with clients, exceeding client expectations regarding timeliness and communications.
• Efficiently organize and prioritize schedule.

Requirements

• The ideal candidate will have a high technical proficiency in all (or most) of the following topics/solutions:
  • Windows Server
  • Active Directory
  • Group Policy
  • Office 365 Hosted Exchange
  • Microsoft Intune
  • ESXi / vSphere
  • Switching (including at least VLAN, STP, and Layer 3 functions)
  • Routing (understand basic routing concepts)
  • Firewalling (Layer 3/4/7 vs. NGFW)
  • Scripting (Powershell preferred)
  • Software Repackaging
  • Wireless configuration
  • 802.1x
  • VPN solutions
• Standout by having these technical skills:
  • Next Gen firewall experience
  • Meraki networking stack experience
  • SonicWall experience and/or certifications
  • Cisco and/or Microsoft Certifications
• The ideal candidate will have client-facing consulting experience and excellent communication skills.

Why should you join our team?

• We’re only moderately nerdy with a shuffleboard table, telephone booth, and tacos – what more could you ask for?
• Daily engagement with a group of like-minded IT professionals to collaboratively solve
• We have the best clients! Working with a wide variety of clients and industries keeps every day intersting.
• Quarterly performance bonuses.
• Medical, dental, and vision insurance.
• Mileage, cell phone, and internet reimbursement.
• 401K with company
• Flexible paid time off.
• Development & certification opportunities.

This is a salaried position located at our Westerville office, with travel to client locations in and around Central Ohio.

Must be authorized to work in the US permanently. Local residency is required.

A successful background check is required for employment. GroupEleven is an equal opportunity employer.

Employment with GroupEleven is at-will.