General Sales Manager

Job description

Whaling City Auto Group is growing… AGAIN! We’re looking for a General Sales Manager to operate our Ford location. 

Responsibilities

- Coach sales team on proper closing techniques through training and active participation, and lead profitability of your teams

- Lead all showroom activities and maintain an experienced level of product knowledge

- Ensure high Customer Satisfaction scores and analyze these metrics to isolate areas for improvement

-Hire, motivate, and monitor the performance of New and Used team, Internet Sales, Finance Managers and Service Drive Sales

- Conduct daily and weekly sales training meetings for Sales and Product Specialists

- Mentor new and experienced sales reps on standard methodologies for improving

Performance

-Ensure proper follow up of all prospective buyers by developing, implementing, and monitoring a CRM system

- Establish delivery procedures and monitor performance and execution

- Guarantee delivery includes an introduction to the service department and scheduling of the first service appointment

- Achieve forecasted goals and objectives for dealership and OEM sales, gross, and key expenses on a monthly and annual basis

Qualifications

- Minimum five years of General Manager experience with responsibility for the entire variable operation of a successful dealership

· Must have either General Motors or Chrysler/Jeep/Dodge/Ram dealership experience

- Possess successful history of building and training a sales team, strong CSI scores and above average gross and net departmental profits

- Strong background in building showroom and internet traffic, SEO and SEM, direct mail and other traditional media

- Extensive background in leading a BDC department

- Extensive experience in Used Vehicle merchandising and marketing

- Expertise in supervising the everyday efforts of  sales managers and F&I and improving F/I income through mentorship and training

Job Type: Full-time

Pay: Negotiable 

Benefits:

401(k)
Dental insurance
Disability insurance
Employee discount
Health insurance
Health savings account
Opportunities for advancement
Professional development assistance
Referral program
Vision insurance
Experience level:

Automotive General Manager: 5 years (Required)
Automotive Management: 10 years (Required)