Hybrid Call Center Representative
•Today
Verified Pay | $100,000 per year |
---|---|
Hours | Full-time, Part-time |
Location | Bothell, Washington |
About this job
Job Description
Job Description
Benefits:
Hybrid Call Center Representative Essential Job Functions:
Communicate via phone with people with all backgrounds and personalities
Make outbound calls (75+/day)
utilize software to note accounts and communicate with insurance companies
Negotiate and lead conversations to recover the highest balances for our clients
Communicate with team members to coordinate on accounts
Document accounts with proper notes to ensure quick communication
Adhere to company policies and procedures
Hybrid Call Center Representative Job Requirements:
NSB Core Values:
We are passionate about giving our team members the ability to control their income. You will earn an uncapped commission on the work you do. Our Team members are some of the highest earning Reps in the industry, with the top 10% of collectors earning over $100,000 annually.
We are excited for you to join us!
To stay up to date on our latest postings we invite you to:
Like us on FaceBook:
https://www.facebook.com/nationalservicebureau/
Follow us on LinkedIn:
https://www.linkedin.com/company/national-service-bureau-inc./mycompany/
Visit our careers page:
https://national-service-bureau.careerplug.com/account
Benefits:
- Guaranteed hourly rate + uncapped commission ($65,000-110,000 OTE)
- Hybrid schedule of work from home and in-office days
- Paid Vacation, Holidays, and Sick Time
- 401(k) plan + employer matching contributions
- Medical, Dental, Vision Insurance with employer contributions
- Company provided EAP (Employee Assistance Program)
- Monday to Friday schedule
Hybrid Call Center Representative Essential Job Functions:
Communicate via phone with people with all backgrounds and personalities
Make outbound calls (75+/day)
utilize software to note accounts and communicate with insurance companies
Negotiate and lead conversations to recover the highest balances for our clients
Communicate with team members to coordinate on accounts
Document accounts with proper notes to ensure quick communication
Adhere to company policies and procedures
Hybrid Call Center Representative Job Requirements:
- Meet the collector target metrics
- Ability to work a Hybrid schedule of work from home and in-office days
- Secure home office consisting of:
- Dedicated high-speed Internet (Cable, DSL, Fiber) with access via a hardwired connection (not wi-fi)
- Internet speed required to be at 50 Mbps down, 5 Mbps up, and Latency of 100 ms or below
- Dedicated space where others cannot hear voice conversations, is free from background noise and other distractions (ex. Office space, extra bedroom, etc.)
- Clear and professional backdrop
- Strong ability for empathy
- High level of professionalism
- Great communication skills
- Ability to stay motivated and positive
- Attention to detail
- Experience with time management
- Computer and typing skills
- Utilize our collaboration software(s) to be engaged in video collaboration with your team throughout the day.
NSB Core Values:
- Follow Through
- Be Engaged
- Think First
- Be Respectful
- Be Accountable
- Diverse and friendly team
- Emphasis on work/life balance
- No nights/weekends
- Positive environment
- Performance-based incentives
- Advancement opportunities
We are passionate about giving our team members the ability to control their income. You will earn an uncapped commission on the work you do. Our Team members are some of the highest earning Reps in the industry, with the top 10% of collectors earning over $100,000 annually.
We are excited for you to join us!
To stay up to date on our latest postings we invite you to:
Like us on FaceBook:
https://www.facebook.com/nationalservicebureau/
Follow us on LinkedIn:
https://www.linkedin.com/company/national-service-bureau-inc./mycompany/
Visit our careers page:
https://national-service-bureau.careerplug.com/account
Flexible work from home options available.
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Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 923743366 Posted: 2024-04-30 Job Title: Hybrid Call Center Representative