PT Rental Attendant Lake Ellyn Boathouse

PART-TIME JOB OPENING

Lake Ellyn Boathouse Rental Attendant

The Glen Ellyn Park District is seeking reliable and customer-oriented Rental Attendants to join our team. The Lake Ellyn Boathouse provides a beautiful rental space right on the lake surrounded by a stunning park with a walking trail and playground. The perfect setting for weddings, family gatherings and many special occasion celebrations. As a Rental Attendant, you will be responsible for providing excellent customer care and assisting with a variety of tasks to ensure a wonderful experience while creating lasting memories!

Hours:       Primarily evenings and weekends. Shifts vary depending on the rental.

Location:   645 Lenox Rd. Glen Ellyn, IL 60137

JOB SUMMARY:

Under the direction and supervision of the Superintendent of Recreation Services and/or Boat House Rental Coordinator, the PT Rental Attendant will be responsible for providing quality customer service by being attentive and responsive to the renter's needs and through facility cleanliness, room set-up and take-down, and troubleshooting as needed and able.  Duties include but are not limited to those listed below. This is an at-will position.

Responsibilities:

• Greet customers and assist them in selecting and setting up rental equipment according to their needs.
• Assist customers with loading and unloading rental equipment as needed.
• Inspect rental equipment for damages and ensure they are in proper working condition before and after each rental.
• Provide basic instruction on how to operate rental equipment.
• Answer customer inquiries and resolve any issues or complaints in a professional and timely manner.
• Collaborate and communicate with other team members to ensure smooth operation of the rental department.
  
• Direct and assist outside vendors (catering, DJ, etc.) as needed.
• Maintain cleanliness and organization of the rental area, including kitchen, restrooms, equipment storage, and display(s).
• Adhere to District policies and procedures, including safety protocols and rental guidelines.
• Keep track of rental inventory levels and communicate with management regarding restocking or other needs or concerns.
• Unlocking/locking and securing the facility as needed and/or assigned.

EDUCATION, EXPERIENCE, AND TRAINING:

• The ideal candidate will be self-motivated, dependable, and service-oriented with an eye for detail.
  
• Previous experience in customer service or a similar role is preferred.
• Excellent communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment.
• Effective organizational and problem-solving skills with the ability to respond quickly and calmly in difficult or emergency situations.
• Previous leadership and/or supervisory experience is preferred with ability to work independently.
• Basic knowledge of rental equipment.
  
• High school diploma or equivalent.
• In good physical condition to be able to stand and walk for extended periods of time, with manual dexterity and enough strength to lift and/or move up to 30 pounds on a regular basis.
• Must become CPR and First Aid certified which will be provided by the GEPD.
  
• Flexibility to work weekends (Friday/Saturday/Sunday) and holidays as needed.

• Reliable transportation to and from work.
• Will be required to pass a post offer criminal background check.

BENEFITS INCLUDE:        

• • Ackerman Sports & Fitness Center and Sunset Pool Individual Membership while actively working.
  • (4) Free One-time Use Guest Passes for GEPD facilities (Ackerman/Holes & Knolls/Sunset Pool)
  • Opportunities for additional work and advancement.
  • Paid Training and competitive wages.
  • $50 Referral Bonus after 30 days of employment and in good standing. 
  • Opportunities for Recognition Incentives All Season/Year and end of season bonus.
  • Letter of Recommendation for college, internships, or future career opportunities!
  • Plus, you get to give back to the community and make an impact in someone else’s life!

Join our team and be a part of providing exceptional rental experiences to our valued customers!

For questions, please contact David MacDonald at dmacdonald@gepark.org or (630) 942-7266.

The Glen Ellyn Park District is a local governmental agency serving residents of the Village of Glen Ellyn and portions of neighboring communities. It provides a wide range of recreational services, athletics, and leisure activities to its citizens, with opportunities for all ages and abilities. We are an Equal Opportunity Employer, and our mission is to “foster diverse, community-based leisure opportunities through a harmonious blend of quality recreation programs, facilities, and open space which will enhance the quality of life into the future.” We welcome you to apply to become a part of our great TEAM!