Arcade Technician | Lucky Snake Arcade Atlantic City

Showboat Resort, an Atlantic City icon, has been rejuvenated into the premier travel destination for family friendly vacations and experiences.  Showboat Resort is conveniently located on the Atlantic City boardwalk just feet away from the Atlantic Ocean.  The resort features a beautifully renovated pet friendly hotel featuring 852 rooms, including walk-out balcony suites; 100,000 square feet of flexible meeting space; the world's largest arcade spread throughout the property which includes a 45,000 square foot indoor raceway.  The newly open ISLAND Waterpark, a state of the art all year-round resort highlight is the largest indoor beachfront waterpark in the world, featuring 120,000 square feet housing 11 waterslides, a one-of-a-kind slide island, surf simulator, an indoor boardwalk, Paradise adult island and much more.

The true fun and excitement of the Showboat Resort is its employees.  Joining our team means immersing yourself in an environment that thrives on teamwork, mutual support, and a shared position for delivering exceptional guest experiences to make Showboat Resort Atlantic City's destination of choice.  You will have the opportunity to collaborate with colleagues from each exciting area of the resort so that you will contribute to a dynamic and exciting work environment that continuously exceeds guests' expectations.  Join us and let's work together to make Showboat resort the premier choice for families and fun seekers looking for unforgettable experiences. 

Job Description

The Lucky Snake Arcade & Raceway is the Largest Arcade on the East Coast. We believe in the philosophy of "teamwork" this means we all help each other to achieve every goal of each day. Join the team and be a part of history, as one of the pioneers that brought authentic family entertainment back to Atlantic City!

As an Arcade Technician you will work with the amusement department managers to help keep all our awesome arcade games and equipment looking great and working properly. Each arcade game is unique, which makes this job perfect for someone who enjoys solving problems, knows computers, and thrives in a team atmosphere. Help our guests have a great time by assisting the department managers in guest service, performing routine maintenance, diagnosing game issues, and making repairs to games and other equipment.

Essential Duties And Responsibilities

• Install, maintains and repair arcade games and various equipment.
• Assist in training team members with familiarity of equipment and basic repair problems.
• Responsible for daily review of out of service equipment and repair needs.
• Contact manufacturers to obtain part numbers and assisting in diagnostics when repairs need to be escalated.
• Ability to interact with arcade patrons, associates and other management team members to provide optimal guest service experience.
• Required to maintain the highest standards of organization and cleanliness.
• Ensure timely response to maintenance requests for services by guests, employees, and management with the goal of keeping maximum number of games operational.
• Point out an assist in eliminating safety concerns.
• Understand and complete required paperwork and daily checklists for ride/attractions in accordance with State requirements.
• Assist with maintaining inventory of parts and equipment.
• Required to diagnose equipment/game malfunctions.
• Assist with occasionally relocating games.
• Perform preventative maintenance and special projects which include, but not limited to:
  • Equipment maintenance: clean, lubricate, change filters, bets, pulleys, cleaning coils, lubricating, basic troubleshooting, etc.
  • Light electrical: replace bulbs, ballasts, outlets, and switches.
  • To perform this job successfully, an individual must be able to perform each essential duty to the satisfaction of Lucky Snake Arcade & Raceway.
  • Completes other duties and assignments as needed.

Requirements

QUALIFICATIONS, EDUCATION And/or EXPERIENCE

• Must be at least 18 years of age.
• Possess knowledge of basic computer/electronics maintenance and repair.
• Previous experience with arcade game maintenance (Preferred but not required)
• Ability to operate forklift and other heavy machinery a plus.
• Ability to read electrical and other mechanical instructions and schematics.
• Ability to work flexible hours, including nights, weekends, and holidays.
• General knowledge of Microsoft Office applications.
• Ability to read, write, speak, and understand English.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Knowledge of using multi-meter with low and high voltage.
• General knowledge of safely operating tools and equipment.
• One year of related experience and/or training; or Equivalent combination of education and experience preferred.
• Reliable attendance is mandatory.

Physical Requirements

• Standing and walking for long periods of time
• Repetitive arm and hand movements
• Bending and squatting
• Carrying, lifting, pushing, and pulling objects up to 50lbs