Front Desk Agent

We are seeking a Front Desk Agent to become a part of our team. New ownership means great opportunities to grow and advance. If you love working with people and are good at problem solving and creating a great guest experience, we are your place!!

Responsibilities:

• Register and assign rooms to guests
• Confirm phone and online reservations
• Respond to guest needs, requests, and complaints
• Collect payment from departing guests
• Keep records of occupied rooms and guests
• Communicate pertinent guest information to designated departments

​Qualifications:

• Previous experience in customer service, front desk service, or other related fields
• Ability to build rapport with guests
• Strong organizational skills
• Excellent written and verbal communication skills