Experience Center Manager

May include:

• Assist in the budget and planning development of the short term and long-term roadmap for the factory showrooms including but not limited to showroom maintenance, updates, and design refreshes
• Manage and provide monthly status reports of project activities including but not limited to project tasks, identified risks, mitigation plans, and status updates
• Execute assigned projects and identify new projects which improve the customer experience and drive ROI
• Lead and manage cross-functional teams critical in the execution of assigned projects, including but limited to construction and remodel management, content creation and vendor management, as well as maintaining an accurate library of design documents and marketing assets
• Manage vendor relationships including obtaining budget proposals, coordinating onsite work schedules, and ensuring work is completed on time and on budget
• Provide support of customer tours
• Perform additional projects/duties to support ongoing business needs

Nature & Scope:

• Applies advanced knowledge of job area typically obtained through advanced education and work experience
• Manages projects and processes while working independently and with limited supervision
• Coaches and reviews the work of lower-level professionals
• Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions

Knowledge & Skills:

• Leadership and management of cross-functional teams
• Management and delivery of projects on schedule and within budget
• Proficiency in Microsoft Office – Excel, Word, Power Point, Outlook
• Excellent interpersonal, verbal, written, and presentation skills
• Ability to apply good judgment, strong work ethic, and integrity on the job

Preferred Skills:

• Knowledge of HVAC products and industry trends
• Experience in B2B
• Understanding and knowledge of Project Management practices preferred

Experience:

• 3+ years of related experience

Education/Certification:

• 4-year degree or equivalent in marketing, business, engineering or a related-field preferred

Physical Requirements / Work Environment:

• Must be able to perform essential responsibilities with or without reasonable accommodations

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes about individuals with disabilities.