Limited Part-Time Customer Service Attendant

Job Summary

The City of Woodstock is seeking a Limited Part-Time Customer Service Attendant with the Woodstock Recreation Center, located at 820 Lake Avenue. The position may work up to but no more than 20 hours per week.

The position may work the following schedule depending on the needs of the Woodstock Recreation Center:

• Monday - Friday: 2:45pm - 9:00pm
• Saturday & Sunday: 6:30am - 12:00pm and/or 11:45am - 5:00pm

NOTE: This is NOT a seasonal position: Ideally candidates should demonstrate commitment to year-round employment on a set schedule, preferably for a minimum of 1-2 years.

Examples of Duties and Responsibilities of Customer Service Attendant:

1. Responsibly and promptly open and/or close Woodstock Recreation Center for use by patrons, including balancing the cash drawer. Provide membership information and enroll new members as requested.
2. Check memberships, assess and process usage fees.
3. Provide information on Recreation programs and register patrons as requested. Provide information on Woodstock Water Works and issue pool passes. Provide information on pavilion and ball field reservations and reserve facilities as requested.
4. Perform light cleaning tasks such as washing and folding towels, cleaning equipment, etc.

Minimum Qualifications and Required Knowledge, Skills and Abilities for Front Desk Cashier:

1. High school diploma or equivalent.
2. Cash handling experience.
3. Demonstrated experience in customer service and the ability to respond to customer service inquiries in a pleasant, mature fashion.
4. Ability to work scheduled days and times consistently throughout the year.
5. The ability to learn and use various computer software applications.
6. Excellent verbal communications in English required; Spanish language fluency is a plus.
7. Ability to obtain required CPR/First Aid/AED and DCFS Mandated Reporter Certification within three months (training provided).
8. Minimum age of 17 years old.

Salary: Wage is $15.80 per hour and includes a free Recreation Center membership. There are no additional benefits.

Deadline: Open until filled.

The City reserves the right to select only the most qualified applicants for an interview. The City of Woodstock is an Equal Opportunity Employer.