RHOAR Shift Supervisor

Job Title: Shift Supervisor

Summary of Job Duties:  The Shift Supervisor ensures the safety of clients at all times.  To perform safety checks, monitor behavior as well as enforce rules and guidelines.

Qualifications:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  This position requires a high school diploma or equivalent.  Knowledge of women’s issues in recovery is helpful.  If in recovery, a minimum of 1 year continuous abstinence from drugs/alcohol as well as working an active recovery program is required.  Submit to and pass a criminal record check and a drug screening test.

This position reports directly to the SOS Supervisor and/or Cumberland River RHOAR Program Director.

Essential Duties and Responsibilities:

Include the following:

• Monitor and ensure all policies and procedures are followed by clients and shift staff
• Contacts appropriate supervisor when issues arise
• Ensures all parties are contacted when clients arrive or are discharged
• Maintains storage order and storage documentation
• Ensures room searches are done on each shift
• Ensures camera system and phones are monitored at all times
• Ensures safety of all clients in the facility
• Ensures all intakes are done properly and in a timely manner
• Ensures all RHOAR equipment is stored properly when used for intake, drug screens, cleaning, etc.
• Maintains client confidentiality, privacy and demonstrate ethical behavior at all times.
• Adheres to all policies and procedures
• Provides information to potential clients and referral sources/database inputs.
• Conducts initial screenings and may be required to maintain waiting lists.
• Transport clients as needed.
• Initiates file on each new client upon admission.  Keep file documentation up to date, including progress notes, census forms, discharge sheets, staff notes and other documentation as necessary.
• Monitor and document client vital signs.
• Monitors the general health of clients, including distressed withdrawal, and refer to outside services when necessary.
• Takes appropriate action in crisis situations (violence or threats of violence; suicide and threats of suicide; natural disasters; and health crisis situations when EMS or 911 is necessary).
• Performs safety checks on all beds every hour.
• Participates in all scheduled trainings and meetings.
• Completes all required shift documentation.
• Other duties as required.

Required Job Skills:

• Oral and Written Communication Skills
• Interpersonal Skills
• Ability to exercise good judgment, tact, diplomacy and compassion when problem solving, handling conflict or in a crisis situation
• Ability to complete record keeping in a timely fashion
• Ability to formulate treatment objectives for the person served
• Ability to get along with diverse personalities and maintain effective working relationships
• Ability to work well with people of all races, backgrounds and needs
• Ability to work as part of a comprehensive community mental health team and to  positively represent the agency in the community
• Knowledgeable of the stages in recovery for behavioral health and/or chemical dependency

Additional Responsibilities:

The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations will be made to enable the individual with disabilities to perform the essential functions:

• Physically able to reach, push, pull, stoop, stand, walk and lift up to 20 pounds
• Possess a valid Driver’s License, maintain a safe driving record, and maintain the required minimum vehicle insurance amount for the State of Kentucky, if required for job performance.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee occasionally works in outside weather conditions or may be off-site from normal office location.

The noise level in the work environment is moderate to loud.

Environmental Data and Job Hazards:

• Hours of work may be subject to irregular and/or flexible hours based on needs or demands.
• Position may require duties to include routine or reasonable anticipated tasks or procedures where there is a degree of actual or potential exposure to blood or other infectious materials.
• All staff are required to participate in yearly trainings regarding infection control and safety in the environment including hazardous waste and blood borne pathogens.
• All new staff must attend training regarding handling physical, verbal threats, acts of violence or other escalating and potential dangerous situations including when police need to be summoned.
• All staff must be certified in Cardiopulmonary Resuscitation within one month of employment and maintain the certification, if providing direct care.

Powered by JazzHR

lUoXdjXviR