Body Shop Manager - Toyota of Naples

Body Shop Manager - Essential Duties

• Forecasts goals and objectives for the department and strives to meet them.
• Hires, trains, motivates and monitors the performance of all body shop employees.
• Prepares and administers an annual operating budget for the body shop.
• Directs and schedules the work of all body shop employees.
• Establishes and maintains good working relationships with insurance adjusters.
• Establishes and maintains good working relationships with customers to encourage repeat and referral business.
• Implements aggressive marketing plan to increase body shop business.
• Monitors technicians' daily productivity reports and corresponding payroll records.
• Gives fair estimates on costs and time required for body work.
• Follows up on parts department orders to ensure parts availability.
• Monitors progress and completion of vehicles in the shop, ensuring that proper repair and safety procedures are followed.
• Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
• Checks quality of completed work.
• Handles customer complaints immediately and according to dealership's guidelines.
• Monitors paper flow to ensure that all documents are accounted for, filled out completely and legibly and filed or distributed to the appropriate parties.
• Prepares final billing for completed repair orders.
• Controls accounts receivables for body repair work.
• Understands, keeps abreast of and complies with federal, state and local regulations that affect body shop operations, such as hazardous waste disposal, OSHA Right-to-Know etc. Provides necessary training.
• Ensures that proper safety equipment is available and being used properly.
• Facilitates and/or conducts technical training and sends employees to appropriate training schools as needed.
• Monitors the maintenance of paint booths, frame straightening equipment, and other large fixed assets to ensure long-term usage and value.
• Keeps abreast of new equipment and tools available and recommends purchases.
• Ensures that the work areas and customer waiting area are kept clean.
• Attends managers meetings.
• Maintains professional appearance.
• Other tasks as assigned.

Requirements:

• Technical competence e.g. NVQ, ATA of HFC
• Leadership/management skills
• The ability to coach and develop others
• Excellent communication skills
• Strong organizational skills
• Self motivated
• Previous body shop manager experience preferred.
• A full, valid driving license
• Previous experience thriving in a bodyshop role
• Microsoft Office (Word, Excel, Outlook)
• Must be able to work weekends and nights.
• Must have a valid driver’s license and be insurable.
• The ability to pass a pre-employment drug/background check.
• High School diploma or G.E.D.

Benefits Overview: BENEFITS ELIGIBLE FIRST DAY OF EMPLOYMENT

Germain Automotive Partnership of Columbus is proud to offer the following benefits for our employees:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401K after 30 days of employment
• Life Insurance
• Short and Long-term Disability Insurance
• Paid time off
• Employee Discounts
• State of the art technology

Company Overview:

Headquartered in Columbus, Ohio for over 70 years, Germain Automotive Partnership is one of the top privately held and well respected dealer groups. Germain Automotive Partnership consists of 11 state of the art Sales, Service and Insurance facilities in Central Ohio and Naples, Florida. Germain Automotive Partnership offers a wide range of automotive products and services, including new and used vehicles, vehicle maintenance and repair services, vehicle parts and various insurance policies. Our family of great employees has helped Germain Automotive Partnership grow and expand throughout the years by providing world class customer service over and over again.