Member Experience Associate Saturday/Sunday Mid and Closing Shift

Us:


At Retro Fitness, Get Real promises an honest, straightforward, non-intimidating approach to helping our community achieve its fitness goals. With over 170 locations open or under development we have become an attractive fitness destination for consumers because of our inclusive community, state-of-the-art equipment, group fitness classes, personal training, and amenities like massage chairs and tanning. It is a one-stop shop for anyone looking to improve their health in a nurturing environment.

Locations:
Mesquite

Shifts:
Opening: 4am-9am
Morning: 9am-1pm
Afternoon:1pm-6pm
Closing: 6pm-midnight

The Member Experience Associate provides our members with an amazing customer experience from the second they walk in.
You:

• A positive and friendly person
• Someone who only treats people with kindness and respect
• Reliable and punctual
• Passionate about fitness
• Enjoys multitasking
• Excellent verbal and written communication skills
• Strong leader

Must have

• Proven experience in exceeding expectations at every opportunity
• Bi-Lingual preferred but not required
• Ability to provide excellent customer service under all circumstances
• Strong sense of urgency and problem-solving when it comes to helping customers
• A positive, upbeat personality.
• Ability to communicate clearly, professionally, and proactively when needed.
• Prior experience in sales, retail, or hospitality is helpful.
• Active CPR/AED certification preferred.
  

What will you do

• Greet and check in members as they come in.
• Sell memberships, retail, and merchandise.
• Follow up with prospects promptly.
• Ensure a safe and clean health club environment for members and staff.
• Follow company policies, procedures, and best practices