Associate Director of International Outreach

Associate Director of International Outreach

Shoreline Community College


Salary: $68,000.00 - $75,000.00 Annually

Job Number: ADIntlRecruit

Location: Shoreline Community College, WA

Department: International Education & Global Engagement

Job Summary

Date of First Consideration: April 17, 2024
Salary Range: $68,000 - $75 ,000 yearly, depending on qualifications and experience

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Reporting to the Director of International Outreach, the Associate Director of International Outreach is responsible for recruiting international students to Shoreline Community College by devising effective and innovative strategies and developing and maintaining productive partnerships. As an administrator in International Education (IE), this position works closely with departmental administrators, faculty, and staff to further department and College goals. Extensive international travel is integral and involves complex itineraries and engagements in sometimes challenging environments.

NOTE: The position is expected to take 4-6 international trips per year for up to 6 weeks at a time, typically a total of 20 to 24 weeks of travel each year.

Primary responsibilities include:

• Recruit international students for Shoreline Community College and increase international student enrollment from select traditional markets.
• Identify and develop new markets as needed (Latin America, and African countries, for example).
• Cultivate and maintain relationships with external entities to enhance international student recruitment efforts, including overseas high schools and universities, overseas agent partners, and Education USA, among others; serve as one of the primary contacts to partners in assigned countries providing comprehensive information related to the College's offerings and admissions requirements.
• Represent the College effectively in assigned countries at international student recruiting fairs and marketing events.
• Work closely with IE's Outreach team and department leadership to develop and implement international enrollment strategies, including setting recruitment goals, developing marketing strategies, and planning recruitment activities.
• Consistently review data and reports to assess effectiveness of current strategies to ensure best return on investment; closely follow student mobility trends and best practices in the field.
• Identify and pursue innovative opportunities such as new partnership models and technologies. Demonstrate agility in adapting strategies to shifting market conditions.
• Pursue armchair recruitment opportunities.
• Actively contribute to strengthening the outreach area's support operations.
• Maintain active communication with international students, parents, recruiting agents, and educational partners.
• Seek guidance from relevant stakeholders on complex institutional matters.
• Actively contribute to marketing projects and promotional materials.
• Actively participate in developing and implementing policies and procedures related to student recruitment and marketing initiatives, ensuring legal requirements and College's international goals are met.

Qualifications

Required Education and Experience:

• Bachelor's degree from an accredited institution
• Two (2) years' experience with international student recruitment OR equivalent
• Experience working with culturally diverse community members abroad
• Experience in direct marketing/sales as a representative of an educational product/service or equivalent

Knowledge of:

• International admissions processes, as well as international student recruitment and enrollment management
• Foreign educational systems
• Community colleges and the 2+2 university transfer pathway
• Regulations related to F-1 nonimmigrant status, visas, and SEVIS
• Microsoft Office skills, Outlook, Word, Excel, Power Point, and Teams applications applicable to international student recruitment
• Familiarity with Slate or similar Customer Relations Management (CRM) system
• Techniques for effective presentations and communication in a multicultural environment

Skill in

• Fostering a climate of equity and belonging through multicultural awareness and competence.
• Successful international student recruitment and negotiation of business agreements
• Problem solving/handling sensitive situations using sound judgement within policy and legal requirements.
• Effective interpersonal and cross-cultural communication within diverse audiences/groups.
• Establishing and maintaining effective working relationships at all organizational levels.
• Working independently and as part of a team, demonstrating a positive attitude.
• Leadership; motivating staff and colleagues; effectively navigating conflict for successful outcomes.
• Time management and multi-tasking with partners to meet needs under competing deadlines.
• Learning/applying cultural fluency in the business and social practices of designated recruitment markets.
• Written and verbal fluency in English; ability to prepare concise and clear written materials.

Licensing Requirements:

• Valid Passport OR ability to obtain within 30 days of employment.
• Valid unrestricted Washington State driver's license OR ability to obtain within 30 days of employment.
• Clean driving record (maximum of one (1) moving violation in the last 12 months, no suspension/revocation of license for reckless driving, hit and run, leaving an accident scene, failure to appear, DUI, or other vehicle-related misdemeanor in the last 5 years).

Conditions of Employment

Physical Work Environment:
The College is currently providing services in a mixed modality of operations (both online and in-person services are offered). Administrators are assigned to work on campus, noting there may be some opportunities to work remotely based on program or area needs. If authorized for limited remote work, employees will need to provide their own workspace and internet access, noting the College will provide technical equipment and support for online work needs. When working on-campus, this position will perform work in a standard office setting, use standard office equipment and physically attend meetings both on and off campus, using the ability to communicate in person or through appropriate means. This position also works weekends and evenings when appropriate or needed is required.

Terms of Employment/Salary:
This is a full-time administrative/exempt annually contracted position with initial salary placement determined by the College dependent upon education/experience. Hiring of this position is contingent upon available funding as determined by the College President.

Other Conditions:
Shoreline Community College is committed to providing equal opportunity in education and employment for all students, employees, and applicants, and does not allow discrimination or harassment on the basis of race or ethnicity, color, national origin, age, sex, sexual orientation, gender identity, marital status, creed, religion, status as an honorably discharged veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. For our full non-discrimination statement and contact information, visit: .

Persons with disabilities have the right to reasonable accommodation in all aspects of employment with the College. This includes, but is not limited to recruitment, application, hiring, training, termination, conditions of employment, and any other employer-supported activities. Applicants requesting accommodation should contact the Office of Human Resources at .

In accordance with RCW 28B.112.080, applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current or past places of employment.
In compliance with the Immigration and Nationality Act, proof of authorization to work in the United States will be required at the time of hire. Other conditions that may apply will be detailed upon the offer of employment. This position is overtime exempt.

Required Materials

To be considered for this position, please submit the following:

• NEOGOV online profile, application, and supplemental questions
• Letter of interest?describing relevant knowledge,?skills, and?characteristics that align with the position
• Current resume
• Official transcripts required upon hire

Applicants considered for positions at the College may be required to submit to a background check as a condition of employment. Adverse information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability for the position.
Please Note: Once application materials have been submitted, you may not modify the application.
*Community Standard Statement"Injustice anywhere is a threat to justice everywhere. We are caught in an inescapable network of mutuality, tied in a single garment of destiny. Whatever affects one directly, affects all indirectly ..."-- Rev. Dr. Martin Luther King, Jr.
Shoreline Community College is a place for students, employees, and the community to pursue excellence in education in an environment dedicated to equity, inclusiveness, and self-reflection. We value respectful, dynamic interactions and lively discussion. We strive to create an environment where everyone is supported and valued. Shoreline Community College does not tolerate hateful, violent, or discriminatory actions that target any person or group based on their beliefs, customs, identity, or affiliations. When one of us is diminished, all of us are diminished.



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