RN Quality Coordinator

Description

Introduction

Do you currently have an opportunity to make a real impact with your work? With over 2,000 sites of care and serving over 31.2 million patient interactions every year, nurses at Memorial Health University Medical Center in the beautiful and historic town of Savannah, Georgia, have the opportunity to make a real impact. As a Registered Nurse (RN) Quality Coordinator you can be a part of change.

Benefits

Memorial Health University Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Note: Eligibility for benefits may vary by location.

It is an exciting time to be a nurse at HCA Healthcare! Come unlock your career potential and see how rewarding it can be to reach your personal and professional goals. Help to advance the practice of nursing and improve positive outcomes for your patients as a RN Quality Coordinator. We want your knowledge and expertise!

Job Summary and Qualifications

The Registered Nurse (RN) Quality Coordinator (QC) leads interdisciplinary process improvement activities in the assigned clinical service line supporting high quality patient-centered care. The QC collaborates with the service line, physician and ancillary department leadership and care teams to monitor care processes and develop, implement, and evaluate changes that deliver measurable improvement in quality, safety and care experience elements of workflow and care processes. The QC is responsible to utilize knowledge and skills to recommend priorities based on objective data and feedback from leadership and care team members under the direction of the service line director. The QC will also engage in facility, division, or corporate wide activities and teams, and interacts with multi-disciplinary partners in the pursuit if improvements to care and workflow. The QC performs activities in conjunction with the organizational quality improvement team and aligns activities with the VP of Quality Improvement.

What you will do in this role:

• Collaborates with a multidisciplinary team in all aspects of care improvement processes.
• Operationalizes evidence-based practices to enhance patient safety and quality outcomes.
• Supports the achievement of internal/external benchmarks, accreditations, and designations.
• Facilitates the implementation of quality improvement action plans in assigned clinical division in response to best practice guidelines, event investigation, and regulatory priorities.
• Ensures compliance with all policies, procedures, and regulatory standards.
• Coordinates performance improvement activities at the clinical division level which are aligned with facility, division, and/or corporate initiatives.
• Facilities divisional process improvement activities.
• Collects and analyzes data related to performance and communicates outcomes to collaboratively develop action plans to improve outcomes.
• Reflects core values when interacting with co-workers, patients, family members, and others in the community to foster an environment where employees are engaged and where patient care is unparalleled.
• Ensures compliance with evidence-based practices that enhance patient experience and customer service.
• Collaborates with subject matter experts and other leaders to create an environment of teamwork that supports improved outcomes and service.
• Supports a patient-first philosophy and engages in service recovery when necessary.
• Leads in a way that inspires commitment to the vision, mission, and values of the organization.
• Supports the efforts of the facility to improvement engagement by operationalizing current nursing strategies, including employee rounding, hourly rounds, and other initiatives.
• Functions as a resource person for staff members. Provides coaching, feedback, and training to improve performance and engagement.
• Supports interdisciplinary partnerships.
• Represents the organization positively within the community; participates in company-supported community/patient events and in-services.
• Supports proper inventory control and assists with managing supplies and equipment.
• Seeks to find solutions that add value to care, and support plans that eliminate non-value added waste in care processes and workflows.
• Perform other duties as assigned.

What qualifications you will need:

• Bachelor’s Degree is Required
• Must be licensed as a Registered Nurse in the state which you practice and/or hold an active Compact/Multi-State RN license
• Previous Acute Care Hospital experience is required
• At least three years of experience of hospital quality experience is preferred
• CPHQ or CPPS Certification is preferred

has provided quality healthcare services since 1955, giving patients access to highly-trained physicians and advanced technology. Our 600+ bed hospital is one of the region's leading acute care facilities that serves 35 counties across southeast Georgia and southern South Carolina. Located in Savannah, Georgia, we are a regional referral center for heart care, cancer care, trauma care, children's care, high-risk pregnancies and high-risk newborn care. Our hospital includes the region's only Level I trauma center and children's hospital, as well as the Savannah campus of Mercer University School of Medicine.

At Memorial Health, our care like family culture extends to our patients, our people and our community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Be a part of an organization that leverages our size to make a real impact in our industry! Our Talent Acquisition team is reviewing applications for our RN Quality Coordinator opening. Submit your application today and help advance the practice of nursing.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.