HVAC Service Technician

Who We Are:Rye Heating and Air Conditioning is an HVAC business located in Lincolnton, NC. Our mission is to provide the same level of customer service as in the good ol’ days. All our customers are treated as if they’re our own family and friends—with dignity and respect. We also offer a 100% satisfaction guarantee which is why we’re known as the area’s most trusted heating and air contractor! Our goal is to provide the best customer service you’ll receive all year. Rye Heating and Air is now an Ace Hardware company! Ace Hardware acquired Rye along with a growing roster of service companies throughout the US. It's all part of an effort to serve more homeowners who are seeking to have projects completed for them by trained professionals from the Helpful brand they trust. This is a significant milestone for our team. The alignment of values, purpose and vision between Rye and Ace Hardware is truly remarkable. Joining forces will allow us to create an even better experience of our customers in the Gaston County and surrounding areas. Supporting over 5,800 neighborhood stores across the country, Ace Hardware is a company dedicated to helpful service in local communities. Much like Rye, Ace Hardware believes in delivering an amazing experience to every customer, every time. Ace Hardware stores are locally owned and operated, with the goal to be helpful in the aisle and now in the home. Together with Ace, we will continue to deliver the exceptional service and quality you expect, now with the resources of the Helpful brand you trust. We are excited to grow Rye together with Ace to continue to support the local community for years to come.

Who You Are:

• You deliver exceptional customer service and build rapport with clients which leads to consistent 5-Star Google Reviews
• You have 3 or more demonstrated years of HVAC Service experience.
• You are proficient in sales of HVAC equipment and service agreements.
• You perform consistent precision tune-ups and are proficient in HVAC repairs.
• You have comprehensive refrigerant trouble-shooting experience.
• You are coachable, reliable, loyal, and dependable.
• You have a valid Driver’s License
• You can operate iPhone and/or Android products.
• You adapt easily to change, work safely, and follow standard operating procedures without fail.

Job Type: Full-time

Salary: Base Pay $23.00+ Per Hour, Total Compensation $70,000-$150,000 Per Year with Incentive/Spiffs/Etc. 

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance
• Holiday pay

Schedule:

• Monday to Friday
• Weekends as needed.

Supplemental pay types:

• Bonus opportunities
• Commission pay.

Experience:

• HVAC: 2 years (Required)

License/Certification:

• EPA Type II (Required)

Work Location: On the road