Associate Manager - Indirect Procurement

QSCC is on the hunt for someone to join the indirect procurement team! This team sources a wide variety of products and services that allow restaurant operators across the US to serve delicious Wendy’s menu items every day. As the Associate Manager of Indirect Procurement, your scope within the team includes building materials and smallwares. You will support procurement strategies within these categories that reduce cost, improve product & service quality, and elevate supplier performance while meeting business and operational requirements. That iconic red-haired girl? Those bold colors? It is your job to partner with Wendy’s design and engineering team members to understand specifications and bring it all to life through both internal and external signage. Your leadership of the smallwares category will give you the opportunity to grow your procurement acumen and learn how product rollouts happen in the real world; think of items like spatulas…Wendy’s can’t serve burgers without them!

This is a highly collaborative and cross-functional role. In addition to Wendy’s partners, you will work face to face with supplier partners to secure & assure supply, as well as manage relationships and negotiate contracts. Internally, you will work shoulder to shoulder with QSCC’s distribution, logistics, and project management teams on a daily basis to react to challenges and work strategically to assure supply of products within your scope.

High standards of customer service and an appreciation for effective communication are a must! Our ideal candidate will have the ability to diagnose and understand restaurant operator challenges, a willingness to seek solutions, and then follow-up to ensure resolution. As you build relationships with franchisees, you know you did a great job because you helped them build or run their restaurant today!

Key Responsibilities Include:

• In partnership with the Manager, support entire sourcing process for assigned building materials spend categories using consolidation and leverage of company spend through structured sourcing and competitive bidding process. Core categories include interior and exterior signage. Also includes exposure to other building materials categories and potential partnership such as mechanicals like plumbing/electric/lighting and pickup window.
• Manage the restaurant smallwares (kitchen utensils, equipment accessories, kitchen storage) sourcing process by leveraging the purchasing power of the entire Wendy’s system to deliver value while ensuring continuous product supply. Partner with QSCC’s Project Management team to roll-out new items.
• Identify internal business needs to produce and support Requests for Information or Requests for Pricing (RFI/RFPs) in order to mitigate risk of supply disruption, achieve better pricing, or ensure quality. In partnership with QSCC’s Contract Administration team, develop and maintain scopes of work (SOWs), service level agreements (SLAs) and  other supplier agreements with external partners.
• Collaborate to identify opportunities for enhancement or improvements in assigned categories. Contribute to a cross-functional working environment to engage suppliers, key internal stakeholders, and other strategic development partners to drive continuous innovation.
• Develop, track, and conduct analysis on key performance metrics (KPIs) for verification and reporting. Monitor and manage inventory levels and supplier performance relative to business needs and market conditions for assigned categories. Conduct and leverage benchmarking activities, business reviews and evaluation programs for assigned categories to ensure quality supply of products and services.
• Provide supplier and member service support and other duties as needed.

And Our Ideal Candidate Meets the Following Qualifications:

• Minimum of three years of experience in indirect procurement, inventory management, supply chain management, and/or hospitality management.
• Bachelor’s degree in business, supply chain management, or logistics (or equivalent combination of education and experience).
• Experience working in a franchise environment
• Elevated standards related to communication and customer service. Ability to diagnose and understand restaurant operator challenges. Willingness to seek solutions and follow-up to ensure resolution.
• Entrepreneurial mindset. Proactive in seeking out opportunities, flexible and able to adapt to changing circumstances, determined and persistent to push through challenges, and builds a network while being honest, transparent, and responsible in their business dealings to contribute to the long-term success and reputation of themselves and the Wendy’s system.
• Accomplished analytical, reporting and computer skills. Strong Excel skills required. Experience with PowerBI a plus.
• Ability to build collaborative working relationships with diverse internal and external partners, including all levels of leadership.
• Enjoys communicating and coordinating efforts with others.  Displays strong communication skills, both written and verbal to help ensure that projects and day-to-day work run smoothly.
• Eager to learn and to apply new experiences for both business and personal growth
• Willingness to get into the details, such as in analysis or troubleshooting.

In addition to competitive medical, dental, vision and paid time off programs, we offer a Flex Work Program.  At QSCC, we believe that our people are the key to our success.  We also recognize that in a fast-paced world, supporting our employees as they balance work, personal and family obligations is critical.  We offer flexibility in where and when work is completed that can benefit both our employees and the business.  As such, we offer both informal and formal arrangements to provide you with more flexibility in your work schedule while allowing teams to maintain productivity and culture. 

QSCC is committed to employing well-qualified candidates for all open positions and engaging in effective recruitment and selection practices in compliance with all applicable employment laws. We proudly provide equal employment opportunity to all applicants and employees.

No third-party solicitation, please!