Senior Project Manager - Salesforce Field Service Implementation

Title: Senior Project Manager - Salesforce Implementation

Contract to Hire: Yes

Contract Duration: 3 Months

Contract Type: W2

Location: Columbus, OH (4 -5 days per week On-site)

Rate: $45 - $55/hr

Core Qualifications:

- Experienced with implementing Salesforce Field Service

- 7+ Years in Project Management

- PMP Certification

- Agile Certification (plus)

- ITIL v3 or v4 (plus)

7+ years experience in a role with: Experience with project management and leadership across IT and business functions.

•Experience managing large complex projects that consist of a combination of internal/external and labor/non-labor cost components

•Extensive knowledge and expertise in the use of project management best practices including knowledge of waterfall, agile and SDLC methodologies and tools

•Must have excellent leadership skills (proven ability to coach, develop, and lead a team) and must be able to work with a diverse project team consisting of resources from all parts of the organization (both IT & Business)

•Proven ability to engage and develop relationships with executive sponsors and key stakeholders with clarity and precision •Experience with project cost management and resource capacity planning

•Business Process Analysis and Mapping skills

•Experience implementing change management approaches to support projects

•Experience in the indirect management of team members including assisting in the development, training, and assignment of work/projects to

•Project management certification (PMP)

•Agile certification such as PSM (Professional Scrum Master) and Professional Scrum Product Owner (PSPO) a plus

•ITIL v3 or v4 a plus

•Familiarity with the Energy Industry is a plus

•Familiarity with Salesforce Field Service implementations is a plus

Responsibilities:

A Project Manager will:

•Develop proposals and project estimates and conduct project quality reviews

•Perform issue and risk management activities

•Use tools to forecast, plan, estimate, and track project delivery and budget

•Provide oversight for performance, cost, scope, schedule, and quality to technical leadership

•Lead the project to produce the agreed upon solution deliverables in accordance with the applicable timeframes

•Execute a wide range of process activities beginning with the requirements definition and continuing through development, test, and final delivery

•Identify and manage project dependencies and critical path

•Develop clear and concise documentation to identify processes, problems, and action plans as well as design attractive and simple sketches, charts, diagrams, and other illustrative material to facilitate communication of complicated topics

•Facilitate collaboration across multiple functions, departments, and levels and serve as a role model for teamwork

•Manage the relationship between Customer, other Customer IT Environment Providers, and Service Provider Personnel

•Coordinate and provide timely status reporting on the stability of program-oriented work efforts and on compliance with Customer technical standards and PMO aligned processes and methodologies

•Have responsibility for determining and communicating team assignments and directing and monitoring work efforts

•Provide status reports to Service Provider/Customer leadership teams on potential impacts to scope, budget, risk, and resources