Insurance Sales and Service Representative

Join Jeff Tippens Insurance Agency, Inc. As an insurance sales and customer service agent, where small-town values and community care meet ambitious growth goals. We're dedicated to providing top-notch service to our valued customers while fostering a caring work environment for our team. If you're passionate about insurance and eager to be a part of a close-knit, growth-oriented agency, this role is your opportunity to make a difference.

As a Licensed Insurance agent for sales and service in office, you'll play a pivotal role in our thriving agency's continued growth and success. We're looking for energetic and self-driven individuals who can connect with clients, understand their insurance needs, and provide tailored solutions. Your responsibilities will include developing relationships, conducting assessments, and securing insurance policies that best meet the unique requirements of our clients.

Annual Base Salary + Commission + Bonus Opportunities

Bonus Opportunities

Paid Time Off (PTO)

Evenings Off

Weekends Off

Paid Holidays

Career Growth Opportunities

Professional Development

Continuing Education Opportunities

Performance Bonuses

Professional Work Environment

Office Snacks and Coffee

• Presents and explains insurance policy options based on client needs and personal goals.
• Advise clients on suitable insurance policies depending on their needs and objectives. Close sales effectively.
• Treat each customer contact as a cross and up-sell opportunity including financial products.
• Utilize various computer systems for daily transactions, take premium payments, review, update, and make changes to policies, claim handling, and endorsements.
• Respond to customer inquiries regarding policy questions, changes, and updates. Issue Insurance Documentation (COI, ID cards, etc.).

• Property and Casualty License required.
• 5 years experience in personal lines and commercial lines insurance service and sales.
• Navigate and leverage the agency management system to access client information, process policies, and manage insurance-related tasks efficiently. Must have basic computer software skills.
• Pay meticulous attention to detail when reviewing policies, contracts, and client data to minimize errors and ensure the highest level of accuracy.
• Possessing the ability to work autonomously, arrange tasks according to their importance, and collaborate in a team-oriented setup.
• Act as a dedicated team player, fostering collaboration and supporting colleagues in delivering excellent service to clients.
• Tactfully handle stressful and difficult situations with empathy.
• Exemplify professionalism over the phone, in writing, and in the office to create a positive work environment and ensure effective communication.