Accounts Receivable Specialist

JOB TITLE

Retail Accounts Receivable Specialist

DEPARTMENT

Credit Management

LOCATION

Latham, NY

COMPANY SUMMARY

PIP Global Safety (PIP), a leader in global safety, is a global supplier and manufacturer of PPE products. We are proud to work with our distributor network across the world to provide safety professional with the right PPE products and solutions. With nearly forty years of experience in PPE and a dedicated team of professionals, you can count on us to be there for you.

JOB SUMMARY

We are looking for an experienced Retail Accounts Receivable Specialist responsible for managing an assigned customer account portfolio within the company’s commercial payment terms, establishing contact with customers to include deduction management and collections efforts.

YOU ARE

Excellent at working with customers – you understand complex customer program agreements to assist in the management of Retail customer deductions and account reconciliations.

Detail oriented and well organized – you oversee customer deductions taken for contractual agreements, correct operational discrepancies and ensure vendor compliance consistently. You will drive collection of past due balances via collections communications to reduce delinquency. You will utilize customer portals to ensure all invoices have been received and scheduled for payment.

Accountable – you naturally look for ways to improve and promote quality, be the primary point of escalation, and accelerate the collection process to minimize customer disturbance.

Someone who enjoys working collaboratively – you will manage complex accounts in partnership with PIP Retails Sales and Retail Finance teams, while maintaining positive customer relations. You will also collaborate with IT and EDI teams to ensure the integrity of the daily invoice process and resolve EDI transmission issues and rejections. Additionally, you will interact with internal Sales and Customer Experience teams to lead the effort to resolve billing disputes, customer discrepancies and invoice short payments.

A dependable leader – you set the example for the team on following instructions, respond to management direction, are accountable for your own actions, keep your commitments and put in extra effort when necessary to meet goals. You regularly complete tasks on time and notifies delegates when an alternative plan is necessary.

REQUIRED SKILLS FOR SUCCESS

• Bachelor’s Degree in Business, Finance, Accounting or related field.
• 1-3 years experience and proficiency in working with customer portals is desired.
• 1-3 years experience in finance ERP systems, Eclipse or another Epicor platform is desired
• Strong MS Office (Excel, PowerPoint) skills.
• Excellent attention to detail and accuracy, problem solving skills.
• Strong verbal and written communications skills and ability to work in a team environment.

Protective Industrial Products (PIP) is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. PIP makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, you may request access to our EEO policy.