Front Desk Staff
Estimated Pay | $14 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Bentonville, Arkansas |
Compare Pay
Estimated Pay We estimate that this job pays $13.76 per hour based on our data.
$11.61
$13.76
$17.09
About this job
Job Description
Job Description
Job Summary
All Gym Staff will be responsible for creating a positive member experience by providing a superior level of customer service and cleanliness to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
-Greet members, prospective members and guests, providing exceptional customer service.
-Responsibilities could include:
Qualifications/Requirements
-Customer service background preferred.
-Basic computer proficiency.
-Upbeat and positive attitude!
-Punctuality and reliability is a must.
-Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
-Strong listener with the ability to empathize and problem solve.
-Demonstrate diplomacy in all interactions while using appropriate behavior and language.
-High School diploma/GED equivalent required.
-Must be 18 years of age or older.
Physical Demands
-Continual standing and walking during shift.
-Continual talking in person or on the phone during shift.
-Must be able to occasionally lift up to 50 lbs.
All Gym Staff will be responsible for creating a positive member experience by providing a superior level of customer service and cleanliness to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
-Greet members, prospective members and guests, providing exceptional customer service.
-Responsibilities could include:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to members accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Detailed cleaning in all areas of the facility.
Qualifications/Requirements
-Customer service background preferred.
-Basic computer proficiency.
-Upbeat and positive attitude!
-Punctuality and reliability is a must.
-Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
-Strong listener with the ability to empathize and problem solve.
-Demonstrate diplomacy in all interactions while using appropriate behavior and language.
-High School diploma/GED equivalent required.
-Must be 18 years of age or older.
Physical Demands
-Continual standing and walking during shift.
-Continual talking in person or on the phone during shift.
-Must be able to occasionally lift up to 50 lbs.
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Full-time Jobs Part-time Jobs Seasonal Full-time Jobs Posting ID: 925067753 Posted: 2024-05-02 Job Title: Desk Staff