DELIVERY SUPERVISOR

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This is a full time, benefits eligible position. This position also has the possibility of earning a 15% annual bonus on top of the base salary!

POSITION DESCRIPTION: DELIVERY SUPERVISOR

The Delivery Supervisor is responsible for training and evaluating all Delivery Drivers and performing the duties of a Relief Driver when necessary.

POSITION REQUISITES:

Must have a clear and valid Class A CDL license and must be able to lift 50lbs or more frequently.

MANAGEMENT:

1. Continually monitor the Delivery Drivers in the areas of on-time deliveries, product rotation, stocking, retailer relations, and driving habits.

1. Require all Delivery Drivers to follow their established call/stop sequences.

1. Recommend to the Sales Manager(s) route re-alignments necessary to improve customer service.

1. If necessary assign the Relief Drivers to ensure effective use of their time.

1. Ride with each Delivery Driver twice per month to observe and improve their performance.

1. Conduct skills training for all Delivery Drivers within the structure of work-withs, discussions, and meetings.

1. Quarterly assist with the performance appraisal of each Delivery Driver.

1. Spend at least 90 percent of your time in the market working with and training the Delivery Drivers.

1. Have a working knowledge of each delivery route and fill in for vacations, sick days, and holiday weeks when necessary.

PRODUCT DELIVERY:

1. Ensure your truck is properly loaded at all times to prevent damage to the product.

1. Count your product loads out and in each day with the warehouse personnel making sure both counts are accurate and complete.

1. Make all your deliveries according to the established route sequence.

1. Avoid when possible deliveries during retailers' busy times.

1. Ensure that products are being delivered and that which is already in the account are properly rotated within the cooler, displays, and backroom.

1. Complete all paperwork neatly and according to established procedures.

1. Safely handle all empties, pallets, and unsold products to prevent damage.

1. Collect all funds due for the delivery of products and check them in according to established procedures.

TRUCK OPERATION:

1. Prior to leaving the warehouse inspect your vehicle according to DOT regulations.

1. Every Monday morning check all fluid levels on you truck.
2. Obey all traffic laws when you are operating a company vehicle.

1. Courtesy on the road is important at all times. Be polite to other drivers, it is a reflection on the image of the company.

1. Park your truck so you do not interfere with the retailer's customers.

1. Ensure your truck cab is clean and organized at all times.

1. Ensure your truck is properly serviced and repaired on a timely basis.

1. At your last stop load all empty pallets into one bay on each side of the truck.

1. Remove and properly store all returned product and empties.

1. Remove all trash, shrink-wrap and other debris from your truck at the end of each day.

1. Wash your truck weekly or more often if needed.

ACCOUNT MANAGEMENT:

1. Maintain a working relationship with the owners, managers, and employees of accounts.

1. Demonstrate a sincere interest in the business success of each account.

1. Have a positive attitude about all of your fellow employees when in discussions with retailers.

COMMUNICATIONS:

1. Maintain open and clear communications with the owners, managers, and other employees of company.

1. Maintain open and clear communications with the owners, managers, and employees of your retail accounts.

1. Communicate to the General/Branch Manager all pertinent information regarding advertising, pricing, competitive activity, and sales trends.

POLICY AND PROCEDURES:

1. Ensure proper rotation is in effect in all accounts.

1. Dress and maintain your personal appearance in a professional manner and according to company policy.

1. Conduct your activities according to the requirements of company policies and procedures.

1. Conduct all your activities in accordance to local, state, and federal liquor control regulations.

1. Report immediately to the President any traffic violations, on or off duty, that may affect your CDL and/or insurability.

1. Report all serious accidents and injuries immediately to the General Manager.

1. Perform all work activities in accordance to the established safe work practices, policies, and procedures.