Summer Conference Assistant - Student Position

Job title: Summer Conference Assistant

Reports to: Housing Operations Coordinator & MassArt Housing Coordinator

Location: Massachusetts College of Art & Design, Boston MA

Compensation: $15.00 per hour and a single room in an apartment/suite

FLSA Status: Non-exempt Student

Number of Openings: 10

Company Information

Capstone On-Campus Management (COCM), with headquarters in Birmingham, Alabama, is a group of student housing professionals focused exclusively on the management of housing communities owned by non-profits and/or highly affiliated with a university.

COCM and Massachusetts College of Art and Design (MassArt) have formed a unique partnership focused on providing an exceptional on-campus living experience for MassArt residential students. Team members work to provide a positive and comfortable living environment for students at the Artists’ Residence, Smith Hall, and Treehouse residence halls.

Summary

The Summer Conference Assistant position is an integral part of the staffing and services provided to summer conference guests by Capstone Management and MassArt’s Office of Housing and Residence Life. Employment will begin in mid-May and end in mid-August 2024. The Summer Conference Assistant will be hired by COCM.

Duties & Expectations

• Be available to interact with students/guests in the residence halls.
• Work approximately 20 hours each week in the Capstone Management Office, under the supervision of the Operations Coordinator, and/or in the Student Development Office, under the supervision of the Housing Coordinator. Some weekend work is required.
• Obtain approval from your supervisor before making personal, extracurricular, employment or academic commitments of over 10 hours per week. Permission must be granted by immediate supervisors for weekend leaves and/or extended vacations.
• Remain in the hall through, and possibly after, the official summer closing dates to complete administrative tasks.
• Perform administrative tasks such as filing, copying, shredding, and data entry.
• Provide office coverage for the Student Development suite (hours and schedule TBD) and administrative assistance for departments within the Student Development Division on an ad hoc basis
• Assist with larger scale projects which may include, but are not limited to, inventory management, design updates, photography / videography and research.
• Work closely with the Conference staff to ensure quality service delivery for summer school students and conference guests.
• Assist with the check-in/out process for summer residents/guests including preparing keys/welcome letters.
• Assist in the turnover of rooms for summer residents/guests including linen placement/removal and light cleaning.
• Serve as a liaison between guests and the custodial and maintenance staff about completing custodial and maintenance requests.
• Post notices and information promptly.
• Take part in an "on-call" duty system (5:00p.m. - 9:00a.m. on weekdays and all day on Saturdays, Sundays and weekday holidays) on a rotating basis. The staff member on duty must remain within 15 minutes of campus at all times, must respond to all calls, must sleep on campus and must conduct daily and/or nightly rounds in all buildings.
• Submit nightly reports when on call.
• SCAs may expect to respond to noise complaints, facilities issues, or any number of guest concerns and will work with professional staff members for consultation and in emergency situations.
• Report all unusual events to Capstone Management or the appropriate on-call staff member.
• Complete Room Inspection and Room Inventory forms as required.
• Process all summer mail to include:
  • Sort letter mail and packages by hand.
  • Log packages and notify residents of incoming mail via an internal system (Qtrak/Locker System).
  • Locate and distribute letter mail and packages for pick-up by summer residents on weekends.
  • Maintain and keep an inventory of mailroom supplies (tracking sheets, tape, markers, etc).
  • Notify the Management Office of any mail issues.
• Hand in all paperwork in a timely, neat and efficient manner.
• Complete a mandatory Capstone and/or Student Development training.
• Attend a weekly staff meeting (schedule determined at the beginning of the summer).
• Maintain high personal and ethical standards. Behave with the professionalism appropriate to the position. Subject to termination if a staff member violates any Residence Hall or College policy.

Required Qualifications

• Have a high school diploma or general education degree (GED).
• Must be a current MassArt student.
• Be in good academic and judicial standing with the college at the time of application and throughout the length of employment
• Must possess effective skills in customer service, group facilitation, leadership, and organization.
• Must be a team player. We all must work together as we strive to provide the best service possible for our residents & campus community.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level is usually moderate.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk, climb stairs and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position is paid $15.00 per hour and works 20 hours per week (not eligible for benefits). Compensation includes a single room in an apartment/suite shared with other summer conference assistants and basic Wi-Fi & ethernet are also included.

If you are unable to apply because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible.

To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications, and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.