Personal Injury Intake Attorney

Answers and assesses incoming potential client calls to determine if they should be signed by the firm or referred to other firms while inputting client contact data.

$95,000 - $125,000 yearly

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Communicate with prospective clients by phone and in person.
• Ensure that all data is entered into the system correctly.
• Make follow-up calls to potential clients to assist with lead management and direct referrals to Intake staff to call and follow up.
• Reviews contracts with potential clients internally and externally (hospitals, home visits, etc.)
• Review all new auto calls for the department daily to ensure appropriate actions are being taken.
• Take escalated calls to save cases or handle disgruntled callers/clients. Provide weekend and evening call coverage.
• Provide legal support for Intake Specialists and provide training for new calls and write-ups as needed.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• Excellent Telephone Etiquette
• Communication & Consultation Proficiency (Strong People Skills).
• Cultural Awareness.
• Relationship Management.
• Attention to Detail.
• Ethical Practice
• Juris Doctorate
• Admission to the State Bar of Arizona

Big Auto Accident Attorneys is an Alternative Business Structure (ABS) Law Firm located in the state of Arizona. We provide personal injury representation to clients with a focus primarily on motor vehicle accidents.