Spa Guide Customer Service

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance
• Wellness resources

Are you a vibrant and outgoing individual who loves assisting others? Join Team Oak Forest at Hand & Stone Massage and Facial Spa as a Spa Guide, dedicated to ensuring every client enjoys a personalized, memorable, and joyful experience. Your positive attitude, friendliness, and ability to promote memberships and services will be recognized, appreciated, and rewarded. Earn up to $30 an hour when selling memberships!

What We Offer:

• Competitive compensation: $12 hourly base rate PLUS
• 10% retail sales commissions PLUS
• Great membership sales commissions!
• Exciting contests with bonuses, prizes, and free services for showcasing your sales skills
• Career advancement opportunities into lead and management roles based on performance
• Ongoing training to equip you with the tools for success
• Positive, professional work environment where hard work is balanced with daily enjoyment
• Employee discounts on skin and body care products, as well as massage, facial, and body sculpting services (available after 90 days of employment)
• Full or part-time options with the busiest and highest commission evening and weekend shifts currently available
• Free telemedicine, accident coverage, group life, and additional benefits
• Deeply discounted health, dental, vision, life, and mental health coverage options
• Spa Guides delight in stylish and comfortable company-provided Lucky Brand jackets and tees that add a touch of fun to their meaningful role

Responsibilities:

• Provide excellent, warm customer service, building lasting relationships with members and guests
• Welcome and greet clients upon arrival
• Answer phones, book appointments, and communicate with clients through text and calls
• Effectively sell products, services, upgrades, memberships, and gift cards
• Guide guests towards beauty and radiant health by promoting regular appointments and recommending service enhancements
• Assist in maintaining a beautiful, organized, professional, and clean spa environment
• Bring a positive, energetic attitude to the spa each day
• Provide support to the Spa Leader with tasks such as filing, organizing, creating contests, holiday decorating, and editing documents

Qualifications:

• Reliable and punctual
• Organized with weekend and evening availability
• High school diploma or equivalent
• 18 years of age or older with a polished, neat appearance
• Kind, patient, positive attitude
• Ability to work independently with minimal supervision
• Sales experience is a strong plus, but a willingness to learn and grow is essential

Join us in creating a fulfilling and supportive work environment. Apply now to embark on a rewarding career with Team Oak Forest!