Front Office Specialist

This position works in collaboration with the Operations Team and the Practices to ensure smooth front office operations at each location. Frequent travel and the ability to train are required.

• Regular site visits to implement new software, processes, improved customer service, and continued training
• Draw from experience and training to help implement best practices
• Impact customer (patient and referral) experience, team member satisfaction and doctor satisfaction, achieve operational and financial goals by practice
• Bring company vision to life, drive change implementation
• Performs other related duties as required

Qualifications and Education Requirements

• Dental experience required
• Must be able to travel 2 or more weeks each month

Preferred Skills

• Excellent verbal and written communication skills
• Thorough knowledge of dentistry, patient care, and front office operations of a practice
• Excellent problem-solving and critical thinking skills
• Ability to multitask and complete work while traveling
• Time management skills
• Organized with attention to detail