Behavioral Health and Social Services Manager (LISW-S Required)

Summary: This position supports the Organization in the following manner:

• Provides counseling services for mental illness and substance use disorder.
• Supervises non-independent licensed social workers providing counseling services.
• Supervises other non-prescribing behavioral health staff.
• Supervises staff that addresses social determinants of health such as community health workers.
• Assists the Clinical Services Manager in developing and guiding the growth/ improvement of integrated behavioral health and social services into primary care/women’s health.
• Helps clients gain access to resources.
• Maintains medical records
• Approximately 80% clinical care and 20% administrative.

Reports to: Clinical Services Manager

Supervises: Yes

Dress Requirement: Business Casual

Work Schedule:

Monday through Friday during standard business hours

Times are subject to change due to business necessity

Exempt

Job Duties, these are considered essential to the successful performance of this position:

• Assist the providers as needed by administering the highest quality patient care in a sensitive and respectful manner
• Accurately documentation in the appropriate medical record
• Ensure providers’ orders are properly followed
• Ensure the clinical environment consistently meets all OSHA, HIPAA and health compliance standards
• Triage patients in-office visits, walk-ins and via telephone
• Perform the tasks of an Independent Social Worker Licensed
• Follows all policies, procedures and work rules
• Other duties as necessary or assigned

Job Qualifications (Experience, Knowledge, Skills and Abilities)

• Must be Social Work Licensed in the State of Ohio
• Required experience: at least three years of Counseling
• Required education: Master’s
• Must have experience in Mental Health counseling. Experience in Substance Use Disorder Counseling is preferred.
• Experience with case management or strong knowledge of community resources and addressing the social determinants of health preferred
• Ability to successfully guide others to create an efficient, harmonious work environment
• Supervision certification or supervision experience preferred
• Knowledge of federal, state and local laws and regulations pertaining to Social Work Licenses
• EMR/EHR experience required
• Competency in working sensitively and respectfully with people of various cultures and social status
• Skills to expertly deliver exceptional health care to the public

Equipment Operated:

Telephone

Computer

Printer

Fax machine

Facility Environment: All facilities have a medical office environment with a front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways, and private toilet facilities. All facilities are on the main ground floor and ADA compliant.

This position’s primary work area is the clinical portion of the facility; ie, patient examination rooms, hallways, and other clinically assigned areas.

The clinical area is:

• kept at a normal working temperature
• sanitized daily
• maintains standard environment furniture with adjustable chairs
• maintains standard office equipment; ie, computer, copier, fax machine, etc. at a normal working height

Physical Demands and Requirements: these may be modified to accurately perform the essential functions of the position:

• Mobility = ability to easily move without assistance
• Bending = occasional bending from the waist and knees
• Reaching = occasional reaching no higher than normal arm stretch
• Lifting/Carry = ability to lift and carry a normal stack of documents and/or files
• Pushing/Pulling = ability to push or pull a normal office environment
• Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office or medical equipment accurately and quickly
• Hearing = ability to accurately hear and react to the normal tone of a person’s voice
• Visual = ability to safely and accurately see and react to factors and objects in a normal setting
• Speaking = ability to pronounce words clearly to be understood by another individual