Precision Measurement Service Technician I

Cross Company is a 100% employee-owned, industrial technology company that works with a variety of companies to improve quality, raise efficiency, and lower risk. Our network of calibration labs and embedded customer facilities within our Cross Precision Measurement Group has been recognized as one of the fastest growing calibration service and repair companies in North America. Join our growing team in Birmingham, AL!

Employee Owner Benefits include -

• Employee Stock Ownership Plan
• 401K
• 3 weeks of PTO
• Medical Benefits after 30 days of employment
• Volunteer hours
• and more!

Job Summary:

As a Service Technician, you would be responsible for performing quality calibrations adhering to corporate quality standards and procedures.

Essential Functions:

• Calibration encompassing the following core disciplines: Temperature, Pressure, Flow, Vibration, Mass, Electrical, Electronics, Time, Frequency, Radio Frequency, Torque, Force and Dimension. Additional training will be provided post-hire as needed.

• Prepare for all on-sites as assigned by Lead Tech or Service Manager; this includes reviewing equipment lists, procedures, specifications, and ensuring proper standards are selected for work assigned.

• Person must ensure he/she has calibration stickers, PMD work orders, worksheets, tags, cleaning supplies, directions, customer contact information and survey cards; downloading customer information to an on-site laptop may be required.

• Person must ensure all company issued tools and property are in proper working order and in calibration.

• Perform clerical work associated with calibration activities including certificates of calibration. Must provide the original data worksheet for final inspection by Quality.

• Perform quality inspection of calibrated equipment as approved by the Quality Manager.

• All certificates for equipment calibrated on-site and in house shall be completed in a timely manner (within 48 hours of job completion.)

• Keep in good order all tools and equipment, practice good housekeeping

• Maintain a safety and customer service mindset at all times

• Consistently maintain good work attendance and productive work ethic.

• Will perform other duties as assigned by the Service Manager

Minimum Requirements/Qualifications:

• A strong understanding of a wide variety of precision measurement equipment, to include the care and use of Instrumentation, Gages, and Precision Measurement Equipment; calibration program management, and Measurement Principles.

• Be proficient in gage management software

• Be computer proficient in all Microsoft Office applications

• Have a strong understanding of computer system peripherals and communication configurations

• Demonstrate excellent interpersonal and customer service skills

• Have excellent written and oral communication skills, both internally and externally

• Demonstrate self motivation, initiative, honesty, integrity, and attention to detail

• Have a valid driver’s license and clean driving record

• Associates Degree in a technical discipline preferred; Instrumentation, Industrial, Mechanical, or Electronics Engineering, for example. Navy or Marine Corp GCAMS / ACTS , AF PMEL, or Army MOS – 94H Test Measurement & Diagnostic Equipment Support Specialist

Core Competencies

• Commitment to Excellence - Check your work

• Customer Relationship Management - communicate with customers to deliver better service

• Methodical Approach - troubleshooting

• Team Building

Physical Demands:

Stands greater than four hours at a time

May require walking 2 – 4 miles during an 8 hour period

Stoops and bends below knee level 2 – 4 times an hour

Lifts and carries less than 50 pounds but greater than 25 pounds repetitively

Climbs stairs more than four times in an eight hour shift

Pushes / pulls objects greater than 25 pounds

Reaches out

Reaches overhead

Repetitively uses feet

Repetitively uses hands (computer keyboard)

Grips with hands