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Estimated Pay $19 per hour
Hours Full-time, Part-time
Location Hilliard, Ohio

Compare Pay

Estimated Pay
We estimate that this job pays $18.77 per hour based on our data.

$12.75

$18.77

$28.79


About this job

Job Description

Job Description

** The best journeys start one step at a time **

J. Matthew Leach, Inc. is seeking a qualified professional for our team! As a Service Specialist, you will be helping our business stay organized and grow through value-based conversations and remarkable customer experience. Your exceptional customer service skills will help you thrive in our fast-paced environment. Dont hesitate to jump on this opportunity for a rewarding career with excellent income and growth potential. Apply today!

In-office position


Benefits

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Schedule

Evenings Off

Hands on Training

Health Insurance

Disability Insurance


Responsibilities
  • Be outstanding at relationship building and provide exceptional customer service.
  • Maintain a level of retention and product loyalty for all customers with welcome calls, follow-ups to assure satisfaction, responding to queries, and problem solve.
  • Using your detail orientation to ensure all clients have every discount opportunity applied.
  • Treat each customer contact as a cross and up-sell opportunity.
  • Update customer information and schedule appointments for billing, policy reviews, etc.

Requirements
  • Must have a current Property and Casualty License
  • Basic computer software knowledge
  • Excellent Written/Verbal communication skills
  • Fundamental Typing/data entry skills
  • Professional office and phone etiquette
  • Ability to be trained and coached with a positive attitude