Pediatric Office - Receptionist (Pediatric Associates of Dayton - Beavercreek Office)

Company Overview:

Pediatric Associates of Dayton, Inc. is dedicated to providing high-quality healthcare for infants, children, and adolescents in the Dayton area with office locations in Beavercreek, Englewood, and Kettering. Pediatric Associates of Dayton, Inc. is a division of CareCloud Practice Management, a subsidiary of CareCloud, Inc.

Job Summary: As a receptionist for Pediatric Associates of Dayton, Inc. you will be responsible for providing efficient office support, teamwork, and outstanding customer service by greeting our patients and visitors while determining their needs and directing them accordingly.

Essential Duties and Responsibilities:

• Promote Pediatric Associates of Dayton, Inc. in a positive manner.
• Ensure patient satisfaction by patients, families, and visitors by greeting them in a warm and welcoming way.
• Answering phones and scheduling appointments.
• Faxing, Filing, pulling, and prepping medical charts.
• Receiving payment and issuing receipts and balancing out at the end of the day. 
• Perform the following functions on a rotational basis: check-in, check out, schedule and runner.
• Ensure registration form is complete and up to date, updating patient accounts when needed.
• Arrange front office equipment servicing.
• Arrange for the destruction of PHI.
• Performs other clerical administrative tasks as assigned.
• Daily distribution of mail and courier deliveries, incoming faxes, and pull charts to attach any reports, results, or correspondence.

Required Qualifications/Skills:

• Maintain HIPAA compliance and patient privacy when verifying patient information.
• Work well independently, and in a team environment.
• Maintain positive working relationships with co-workers, and attend staff meetings
• Assist other personnel in times of high volume.

Education & Experience Requirements: 

• High School Diploma or GED required
• Two to three years of experience in a medical office or healthcare facility is preferred.
• Must be customer-focused and possess strong oral communication and telephone skills.
• Ability to work well in a fast-paced environment while maintaining the quality of work.
• Basic computer skills

Hours & Work Schedule: 

• Monday - Friday 8:00am - 5:00pm
• Saturday 8:00am - 12:00pm (Saturday rotation is required) 
• Must rotate late night hours with other front office personnel.

Physical Requirements:

• The physical demands of this position are those necessary to successfully perform the essential functions of this job.

• This job requires extensive sitting, standing, bending, lifting, walking and typing.
• The ability to work under stress is required.

Supervisory Responsibilities:

• None

Work Environment:

• The noise level of the work environment is usually moderate.

Employer’s Rights:

This job description does not list all the duties of the job. You may be asked by your Managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. CareCloud, Inc. and/or its subsidiaries have the right to revise this job description at any time. The job description is not a contract for employment and you or CareCloud, Inc. and/or its subsidiaries may terminate employment at any time, with or without cause and with or without notice.