Server Assistant (BUSSER)

I. Position Summary

Offering versatility to help in any area of the restaurant to make the progression of service smoother and more efficient while maintaining high quality service

IIa. Job Functions

• Ability to execute all host job functions
• Delivering exceptional guest service by quickly and efficiently cleaning tables and carrying dishes to the kitchen for washing
• Providing excellent service when delivering food to each guest and getting additional items quickly and efficiently
• Engaging in conversation with guest about their needs when delivering food or manicuring tables
• Assisting with setup, cleanup, prep work, and equipment maintenance of the service station, expo line, bar staff
  • Cleaning and resetting tables; taking care of all plate ware and tools utilized
  • Emptying bus tubs, pre-bussing and bussing, filing ice
  • Retrieving order from kitchen and ensuring accuracy before delivery to guest
  • Washing dishes, bar glasses
  • Changing kegs
  • Stocking liquor, beer bottles, glasses, side plates, napkins
  • Constantly cleaning chairs, booths, and floor as needed
  • Ensuring sanitizer buckets are in accordance to health standards and changed every 2-4 hours
  • Cleaning surfaces with a sanitized towel in accordance to SNHD and company policy
• Abiding all state, federal, and restaurant liquor policies
• Verifying guests who purchase alcohol are at least 21 years of age, and that alcohol is consumed in designated areas
• Using TAM techniques to monitor guest’s alcohol consumption
• Labeling prepared food and understanding of the labeling system
• Assisting in To-Go and Delivery orders packaging
• Ability to open and close dining room and expo line properly
• Ability to properly clean, mop, deck scrub floors and walls
• Ability to execute flaming fajita SOP properly
• Willingness to help server as requested

IIb. Job Functions Repeated in Host Descripiton:

• Understanding and utilization of table and seat numbers and ability to perform pivot system
• Understanding of all Nacho Daddy branded items
• Making each guest feel welcomed and valued, delivering a WOW experience
• Inspecting and ensuring bathrooms are clean and stocked
• Deep cleaning tasks
• Assisting in To-Go and Delivery order placement and delivery when needed
• Understanding and utilization of POS functions
• Full knowledge of menu items
• Ability to maintain an accurate bank
• Fully understanding how to prioritize yourself, maintain dining room, safety and sanitation, company policies, and the basic steps of service.

III. Job Requirements

• Must be at least 18 years of age
• Company required certification cards
• 1-year experience in food service/hospitality preferred
• Must have basic knowledge of the hospitality industry and focused on exceptional guest service
• Experience in a night life setting is preferred
• Must have a well groomed disposition to make a favorable impression
• Ability to bend, twist, and stand to perform normal job functions
• Ability to speak, read, comprehend, and converse comfortably with guests in English
• Must be able to stand, walk, carry food long distances for up to at least 8 hours with minimal break time in fast-paced, crowded, and noisy work environments
• At times, must be able to lift at least 50 pounds off the ground
• Must be able to maneuver through the restaurant and tables
• Accurate math/cash handling skills
• Compliance to any reasonable request by management

IV. Core Competencies-ability to recite and exemplify

• Tribe Member, Inspiring, Empathetic, Resourceful, Delivering WOW

**Disclosure: Job descriptions are not all inclusive and tribe members may be required to perform other duties as assigned. This is not an employment agreement and does not change the at will statues of the tribe members. Job descriptions may be changed at any time.