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in Richwood, KY
Part-Time Hotel Front Desk Night Auditor
Verified Pay | $13 - $14 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Richwood, Kentucky |
Compare Pay
Verified Pay$11
$13.50
$14.43
About this job
Job Description
$13 - $14 hourly
Responsibilities:- Ensure all guests feel they are having an exceptional experience at the property
- Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
- Perform additional bookkeeping, administrative, and accounting procedures as required
- Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
- Outstanding communication skills and excellent customer service skills are required
- Experience in the hospitality industry or guest services is preferred, but not required
- High school diploma or equivalent required; some college preferred
- Flexible overnight hours are required
- Proficiency with computers is required; experience with reservation and accounting software is desired
Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.