Auto Service Advisors / Writers, Earn $100,000, Exper. a Plus! - Full-time

775 U.S. 321, Lenoir City, TN 37771

Experience Preferred
We will train the right person!

No Sundays!
Great Opportunity to Advance your Career!

Lenoir City Ford is growing and we need to add to our team. We are is looking to hire a Service Advisor / Writer preferably with experience. This is a very fulfilling position assisting customers. We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Our dealership works as a team, and our team strives to be the best for our customers. If you feel that your skills would be a valuable asset to our customers, then we want to get to know you!

 
We offer:
 

• Top pay with the potential to earn up to $100,000.
• Full-time position
• Health, Dental and Vision benefits!
• 401(k) retirement plan
• Paid Vacation!
• Rewarding, professional and respectful work environment
• Career advancement opportunities!
  
  

Responsibilities – Service Advisor / Writer: 

• Oversee service orders and flow of service drive. Ensure that customers receive prompt, courteous, prestige service
• Advise customers on necessary/suggested services and costs; including special promotions
• Answer technical questions about vehicle problems, warranties, service and repairs
• Oversee administration of warranty claims
• Follow the status of a customer's vehicle from service bay entry through completion of work
• Keep customers informed of any changes that occur
• Upon completion of work, review work order with customer
• Provide a completely satisfied customer experience
• Schedule appointments for service/maintenance/recall work

Qualifications/Requirements – Service Advisor / Writer:

• Automotive Service Advisor and/or dealership experience preferred
• Ford experience is a plus!
• Fantastic customer service and communication skills
• Friendly personality
• Time-management skills
• Professional, well-groomed personal appearance and a positive attitude
• Team-oriented and self-motivated
• Able to work with little to no supervision
• Strong computer skills
• Good multitasking and organizational skills
• Clean driving record and valid driver's license
• High school diploma or equivalent
• Please upload your resume and complete the online assessment
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass pre-employment testing to include background checks, MVR, and drug screening.
  
  
  

We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.