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Collections Specialist
•13 days ago
| Estimated Pay | $19 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Cincinnati, Ohio |
Compare Pay
Estimated Pay We estimate that this job pays $18.88 per hour based on our data.
$14.88
$18.88
$27.68
About this job
Job Description
Job Description
If you have a strong sense of ownership and attention to detail, you may be the experienced Collections Specialist Robert Half is seeking for this company in the Service field. Based in the Cincinnati, Ohio region, this long-term contract / temporary role is a great opportunity for a Collections Specialist. If you are determined to succeed and are looking for a new opportunity, contact us today!
What you get to do every day
- Administer all billing and reporting activities in response to deadlines
- Guarantee the processing of payments
- Pinpoint delinquent customer accounts through various means, e.g. written correspondence, phone contact, skip-tracing, and making arrangements for payment
- Act as liaison in maintaining quality customer service and a positive company image by resolving customer account inquiries
- Ensure bankruptcy filings are processed in the correct manner when received
- Maintain and update customer files to ensure data integrity
- Control inbound and outbound collections calls and correspondence
- Abide by all Federal Fair Credit Reporting Act rules and regulations
- Catalog all customer payments to the correct reports- Strong communication skills, both verbally and in writing
- Solid understanding of B2B collections
- Knowledge of Microsoft Excel
- Strong familiarity with cash applications
- Data entry experience preferred
- Ability to analyze customer accounts and make decisions based on those analyses
- Prior experience using accounting software
- AA or BS/BA in Accounting preferred
- 2+ years of prior high volume collections experience
What you get to do every day
- Administer all billing and reporting activities in response to deadlines
- Guarantee the processing of payments
- Pinpoint delinquent customer accounts through various means, e.g. written correspondence, phone contact, skip-tracing, and making arrangements for payment
- Act as liaison in maintaining quality customer service and a positive company image by resolving customer account inquiries
- Ensure bankruptcy filings are processed in the correct manner when received
- Maintain and update customer files to ensure data integrity
- Control inbound and outbound collections calls and correspondence
- Abide by all Federal Fair Credit Reporting Act rules and regulations
- Catalog all customer payments to the correct reports- Strong communication skills, both verbally and in writing
- Solid understanding of B2B collections
- Knowledge of Microsoft Excel
- Strong familiarity with cash applications
- Data entry experience preferred
- Ability to analyze customer accounts and make decisions based on those analyses
- Prior experience using accounting software
- AA or BS/BA in Accounting preferred
- 2+ years of prior high volume collections experience
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