RCIS CROP District Claims Manager

At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected. The candidate selected for this opportunity should be able to report into one of the following North American Claims offices: Kansas, Oklahoma, or Texas. Zurich is currently looking for an AVP, RCIP CROP District Claims Manager to join our Rural Community Insurance Services (RCIS) team. RCIS is one of the leading crop insurance providers in the U.S. RCIS offers insurance protection in all 50 states through a national network of about 3,600 licensed agents. RCIS offers a wide range of private product coverages, including a diverse selection of named-peril options, supplemental and stand-alone insurance products as well as federal crop insurance plans through the United States Department of Agriculture’s Risk Management Agency. Together with RCIS agents, we protect America’s farmers and ranchers. This manager will work from their home in the designated area (district) as outlined below and will lead and direct a team of Crop Area Claims Managers and the respective crop adjusting staff to ensure accurate and timely resolutions of a wide variety of crop claims in the district. They will serve as a subject matter expert regarding product developments or enhancements to provide support and guidance and ensure compliance with regulatory policies. As a manager, they will coordinate the work activities of the team, and have responsibility for performance, development, and coaching of management staff to maximize contributions and drive employee development and operational improvements. Additionally, they will be responsible for the applicable budgets, and utilization of all respective initiatives and processes that offer efficiencies to processes. The selected candidate must have exemplary abilities in meeting and exceeding deadlines and due dates for both them and the entire team they’re managing. They will need strong communication and presentation skills and be comfortable speaking in small or large venues (i.e. staff meetings, internal company meetings, agent meetings, industry meetings). To be successful in this role, the candidate must have the ability and desire to collaborate with the various teams and colleagues throughout ZNA and the industry. The successful candidate may reside in Kansas, Oklahoma, or Texas states. Basic Qualifications: Bachelors Degree and 9 or more years of experience in the Claims areaOR High School Diploma or Equivalent and 11 or more years of experience in the Claims areaAND 3 or more years of management experience Superior customer service skills and experience Experience with Microsoft Office Knowledge of insurance legal statutes and procedures Travel 25 – 30% Preferred Qualifications: Experience in Crop Claims and technical expertise with the crops throughout the district including specialty crops: Corn, Soybeans, and Wheat. Knowledge of Supplemental Coverages Experience collaborating across work groups. In-depth knowledge of the insurance industry, claims and the regulatory environment. Analytical Skills. Advanced Degree. As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time ( https://www.zurichna.com/careers/faq ). A future with Zurich. What can go right when you apply at Zurich? Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please clickhere (https://www.zurichna.com/careers) to learn more. As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No

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