Overnight Adult Emergency Shelter Support

We are currently looking for individuals interested in full-time overnight shift at the Waystation overnight shelter. Our emergency shelter programs provide opportunities for individuals without housing to have a safe, secure place to stay and have their basic needs met, such as showers, laundry facilities, computer access for job searches, applications, etc. the shelter is open 365 days a year.

The Waystation overnight shelter is open from 6:00 pm – 8:00 am each night. We are seeking someone for our overnight shift from 12:00 am - 8:00 am.

The primary responsibility of Shelter Support team members is to ensure the safety and wellbeing of COTS guests. This includes, but is not limited to:

· Building trusting relationships with guests and ensuring COTS is a welcoming, safe environment for all guests.

· Maintain the day-to-day upkeep of the shelter, including regular cleaning and maintenance.

· Support guests with meeting the expectations and requirements of shelter programs. This includes enforcing shelter policies such as check-in times, quiet hours, and respectful behavior.

· Maintain an up-to-date knowledge of community resources and agencies to ensure guests have access to robust support, such as referrals to substance use recovery agencies, food banks, financial support agencies, and more.

· Assist guests with meeting their needs through access to hygiene products, food, medical support services and other community support services.

· Support and facilitate social engagement and skill-building opportunities.

· Conduct intake questionnaires with new guests to identify needs.

Position Qualifications:

· Minimum of HS degree or equivalent required; BSW or BA in Social Work or a related field is a plus.

· At least one year of related experience is required; a combination of coursework and experience will also be considered.

· Demonstrated conflict management and de-escalation skills required.

· Ability to work with individuals with mental health, medical, substance abuse, and employment issues required.

· Experience with individuals experiencing homelessness and crisis intervention is a plus.

· Knowledge of local resources and services for individuals and families is a plus.

All positions at COTS require a commitment to our mission: Advocating for long-term solutions to end homelessness and providing emergency shelter, services, and long-term housing for Vermonters who are experiencing homelessness or are marginally housed.

Full-time positions qualify for benefits through COTS; part-time positions may qualify for limited benefits.

To apply, submit your resume and cover letter to jobs@cotsonline.org.

We are a team of passionate individuals who believe in the value and dignity of every human life. We are an Equal Opportunity Employer; we do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We embrace diversity and encourage all to apply.